FedEx Office in Charlotte, NC provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, others reported rude behavior and lack of assistance.
Staff Performance
Several employees, including Nazir, Zymier, and Carissa, received high praise for their professionalism and willingness to assist customers.
Service Efficiency
Customers appreciated the quick service and efficiency, especially during busy times, although some reported delays and poor communication.
Negative Experiences
A number of reviews highlighted significant negative experiences, including issues with package handling and unprofessional behavior from certain staff members.
CW
Clay Wyant
1 day ago
1.0
Staff will ALWAYS answer and immediately hang up when calling
JD
Jordan Dollard
Dec 31, 2025
5.0
Brittany, who helped me on NYE, was a joy. I appreciated her friendliness and quick service.
EA
Emmanuel achu
Dec 23, 2025
5.0
The customer sevice was great and they were very helpful aswell as paying for my things because their system was malfunctioning
KM
Keyonna Morrison
Dec 20, 2025
1.0
Horrible customer service experience I almost left in tears. I came to get a print out for my daughter’s recital and the Attitude of the guy with the dreads that assisted me he is new because I’ve been going to this location for years. This is my second time having to deal with him and his attitude is just terrible to be in a customer facing role. He did not want to assist. He seems as if he does not like his job or want to be there. I was late to my daughter’s recital because I had to go to a different location to get the printout done that we needed it. The experience was so bad. I didn’t even want to continue with the service. He even laughed at the fact that I asked to speak to a manager and the manager Brady was no Better!! Instead of being informed on the process, it’s almost like they were upset that they had to explain to me. I immediately asked for a business card with the district manager’s phone number and instead he gave me a customer service number. Brady shame on you as a manager and this location, I will never visit again
JM
John Morgan
Dec 4, 2025
5.0
This FedEx store has always been really kind and helpful to me in any situation or project I’ve brought to them. Giselle and Lakeela especially are extremely supportive and helpful! 10 out of 10 recommended!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Charlotte offer?
FedEx Office in Charlotte offers printing services, FedEx shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
Where is FedEx Office Print & Ship Center located?
It is located at 230 E W T Harris Blvd, Suite A1, Charlotte, NC 28262, USA.
What are the opening hours of FedEx Office Print & Ship Center in Charlotte?
It is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Office Print & Ship Center offer online printing options?
Yes, customers can upload documents online with FedEx Office Print Online for convenient pick-up or delivery of printed materials.
Are there coupons or special deals available for FedEx Office services?
Yes, customers can find FedEx Office coupons, offers, and deals online at their official coupon deals page.
What nearby dining options are available near FedEx Office Print & Ship Center?
Nearby dining options include The Melting Pot (a French restaurant), Bombay Cuisine (Indian restaurant), Banh Mi Brothers (Vietnamese sandwich shop), Qdoba (Mexican restaurant), and Picasso's Sports Cafe (American restaurant and bar).
Can I visit other service stores near FedEx Office Print & Ship Center during my visit?
Yes, nearby service stores include WT Harris Sprint and AT&T stores for mobile phone needs, and several beauty salons like The Pretty Lounge and Touch of Reflection.
What recreational activities are near FedEx Office Print & Ship Center?
Nearby recreational activities include Monster Mini Golf Charlotte for miniature golf and RockBox Fitness University for boxing and fitness classes.
Is FedEx Office Print & Ship Center accessible for military personnel or near military recruitment offices?
Yes, it is close to Marine Corps Officer Recruiting Charlotte and U.S. Army Recruiting Centers, which could be convenient for military personnel needing printing or shipping services.