FedEx Office in Charlotte, NC provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for being rude and unprofessional.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and provided excellent assistance, while others seemed untrained or unhelpful.
Service Speed
Many reviews mention slow service and long wait times, leading to frustration among customers.
Positive Experiences
Despite negative feedback, there are numerous positive experiences highlighted, particularly with specific employees who provided exceptional service.
HM
Heather McLeod
6 days ago
1.0
The costumer service is lacking. Keisha’s attitude and refusal to answer simple questions about shipping was uncalled for.
SG
sarah graddy
Dec 21, 2025
5.0
Keisha was super helpful when I came to print a document. She walked me through every step, and gave me the most cost effective options.
JW
Jessica Walker
Dec 10, 2025
5.0
Vanessa was AMAZING! Went in today knowing nothing about how to complete my project and she held my hand and I left with a gorgeous product! So thankful!
BB
Brenna Barber
Dec 8, 2025
1.0
rude employees - Keisha was absolutely terrible, she was just standing around with hands folded, arguing back and forth with me, print turned out incorrectly and waited 32 mins for them to get me a new print and instead of trying to get it to work, she just argued and I walked out, truly ridiculous
AN
Awele Nwaeze
Nov 25, 2025
2.0
Don't come when manager is here. She's kinda ridiculous. Poor customer service. And refused to take packages with oil stains stating, “They dont accept any water damage”. Then refused to touch the box. Not raining outside. Box was bone dry 😒.
Luckily there's many FedEx employees and many FedEx locations!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Charlotte provide?
FedEx Office Print & Ship Center offers printing and shipping expertise including FedEx shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, lamination, and binding.
What are the operating hours of FedEx Office Print & Ship Center in Charlotte?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located in Charlotte?
It is located at 1640 Sardis Rd N, Charlotte, NC 28270, United States.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Can I use online printing services with FedEx Office in Charlotte?
Yes, you can upload documents with FedEx Office Print Online for flyers, brochures, presentations, banners, or signs and have them ready for pick-up or delivery.
Does FedEx Office Print & Ship Center offer passport services?
Yes, they provide passport photos and online notary services, making it convenient for visa and passport needs.
What nearby restaurants can I visit before or after my trip to FedEx Office Print & Ship Center?
Famous Toastery and Boardwalk Billy's Crown Point offer great American breakfast and seafood options nearby. Burger King and McDonald's are also close by for quick meals.
Are there any fitness or wellness centers near FedEx Office Print & Ship Center?
Yes, Anytime Fitness gym and Health Gloss spa are nearby where you can either exercise or relax before or after your visit.
Where can I buy packing supplies or get professional pet services near FedEx Office?
For packing supplies, the FedEx Office itself offers them. For pet services, nearby places like Better Dog Training and Pawradise provide training and grooming for pets.
Is there easy access to food delivery or transit options near FedEx Office Print & Ship Center?
Yes, FedEx Office even lists food delivery service as a category, and it's located close to several restaurants; nearby taxi or rideshare services can help customers reach these spots conveniently.