FedEx Office in Charlotte, NC provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, particularly mentioning an employee named Dawn.
Positive Experiences
Some customers highlighted positive interactions with specific employees like Keke, Nitza, and Lamont, praising their professionalism and helpfulness.
Service Efficiency
Several reviews noted slow service and long wait times, with customers expressing frustration over delays and unresponsive staff.
Store Environment
The store's atmosphere received mixed reviews; while some found it welcoming and friendly, others described it as uninviting and poorly managed.
Technical Issues
Customers reported problems with equipment, such as malfunctioning printers and issues with self-service machines, contributing to negative experiences.
RF
Raise The Barr Fitness
3 days ago
5.0
Vanessa was amazing in helping me with my shipping questions. I had a lot of questions and she was patient and knowledgeable!
TB
Teresa Browning
Nov 11, 2025
5.0
I have been using this particular FedEx for quite sometime. Vanessa and Isaiah are the two who are there and go the extra mile. I print different documents a lot and when I run into difficulty they will be there until the task is done. Thank you for all you do!
HD
Haley Denley
Nov 8, 2025
5.0
I was in the area with a package to ship, and I almost didn't stop by due to all the negative reviews. I'm glad I decided to give this FedEx a try because Dawn was so helpful! She printed the label, shipped the package, and was so friendly to my son. We were in and out in just a few minutes.
SS
Scott Somerville
Nov 3, 2025
1.0
Had 4 large packages had to bring them in in 2 trips I sat 2 down and asked for a receipt he points to the machine for me to scan. What’s the point in having an employee if you can’t help customers? I just walked out and let him deal with it, as that’s what he is paid to do
JR
joel Rodriguez
Oct 24, 2025
1.0
Just like other customers in this thread, The Associate Dawn was super rude! i sent a couple of packages this morning and had to print the package instructions, the lady that originally helped was pleasant , came back as i forgot my flash drive , she asked me for she asked me for my id , and made a friendly comment about having to card me to get it back. she immediately became snappy yelling across the store telling me that's the procedure in a very rude manner, she took her sweet time to come back, when she did and i was signing the release i was reading trough the label and she to poke the counter and yelled several times , "write the date" i asked her to calm down, so she started to yell louder and poke the counter more aggressively , i asked several times to calm down to no avail, i asked for her manager, who yelled at me some more because she was with a customer and said i ether did what she said or i was going to wait more time. finally the pleasant lady heard the commotion and came out and handed the flash drive to me. Just wow! calling corporate about this!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Charlotte provide?
FedEx Office Print & Ship Center offers printing and shipping expertise including FedEx shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, lamination, and binding.
What are the operating hours of FedEx Office Print & Ship Center in Charlotte?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located in Charlotte?
It is located at 1640 Sardis Rd N, Charlotte, NC 28270, United States.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Can I use online printing services with FedEx Office in Charlotte?
Yes, you can upload documents with FedEx Office Print Online for flyers, brochures, presentations, banners, or signs and have them ready for pick-up or delivery.
Does FedEx Office Print & Ship Center offer passport services?
Yes, they provide passport photos and online notary services, making it convenient for visa and passport needs.
What nearby restaurants can I visit before or after my trip to FedEx Office Print & Ship Center?
Famous Toastery and Boardwalk Billy's Crown Point offer great American breakfast and seafood options nearby. Burger King and McDonald's are also close by for quick meals.
Are there any fitness or wellness centers near FedEx Office Print & Ship Center?
Yes, Anytime Fitness gym and Health Gloss spa are nearby where you can either exercise or relax before or after your visit.
Where can I buy packing supplies or get professional pet services near FedEx Office?
For packing supplies, the FedEx Office itself offers them. For pet services, nearby places like Better Dog Training and Pawradise provide training and grooming for pets.
Is there easy access to food delivery or transit options near FedEx Office Print & Ship Center?
Yes, FedEx Office even lists food delivery service as a category, and it's located close to several restaurants; nearby taxi or rideshare services can help customers reach these spots conveniently.