FedEx Office Print & Ship Center

4.6
903 reviews
FedEx Office Print & Ship Center located at 1640 Sardis Rd N

About

Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in Charlotte, NC provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.

Location

FedEx Office Print & Ship Center
1640 Sardis Rd N, Charlotte, NC
28270, United States

Hours

Reviews

3.2
140 reviews
5 stars
68
4 stars
6
3 stars
4
2 stars
4
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, particularly mentioning an employee named Dawn.

Positive Experiences

Some customers highlighted positive interactions with specific employees like Keke, Nitza, and Lamont, praising their professionalism and helpfulness.

Service Efficiency

Several reviews noted slow service and long wait times, with customers expressing frustration over delays and unresponsive staff.

Store Environment

The store's atmosphere received mixed reviews; while some found it welcoming and friendly, others described it as uninviting and poorly managed.

Technical Issues

Customers reported problems with equipment, such as malfunctioning printers and issues with self-service machines, contributing to negative experiences.
  • RF
    Raise The Barr Fitness
    3 days ago
    5.0
    Vanessa was amazing in helping me with my shipping questions. I had a lot of questions and she was patient and knowledgeable!
  • TB
    Teresa Browning
    Nov 11, 2025
    5.0
    I have been using this particular FedEx for quite sometime. Vanessa and Isaiah are the two who are there and go the extra mile. I print different documents a lot and when I run into difficulty they will be there until the task is done. Thank you for all you do!
  • HD
    Haley Denley
    Nov 8, 2025
    5.0
    I was in the area with a package to ship, and I almost didn't stop by due to all the negative reviews. I'm glad I decided to give this FedEx a try because Dawn was so helpful! She printed the label, shipped the package, and was so friendly to my son. We were in and out in just a few minutes.
  • SS
    Scott Somerville
    Nov 3, 2025
    1.0
    Had 4 large packages had to bring them in in 2 trips I sat 2 down and asked for a receipt he points to the machine for me to scan. What’s the point in having an employee if you can’t help customers? I just walked out and let him deal with it, as that’s what he is paid to do
  • JR
    joel Rodriguez
    Oct 24, 2025
    1.0
    Just like other customers in this thread, The Associate Dawn was super rude! i sent a couple of packages this morning and had to print the package instructions, the lady that originally helped was pleasant , came back as i forgot my flash drive , she asked me for she asked me for my id , and made a friendly comment about having to card me to get it back. she immediately became snappy yelling across the store telling me that's the procedure in a very rude manner, she took her sweet time to come back, when she did and i was signing the release i was reading trough the label and she to poke the counter and yelled several times , "write the date" i asked her to calm down, so she started to yell louder and poke the counter more aggressively , i asked several times to calm down to no avail, i asked for her manager, who yelled at me some more because she was with a customer and said i ether did what she said or i was going to wait more time. finally the pleasant lady heard the commotion and came out and handed the flash drive to me. Just wow! calling corporate about this!

Frequently Asked Questions About FedEx Office Print & Ship Center

What services does FedEx Office Print & Ship Center in Charlotte provide?

FedEx Office Print & Ship Center offers printing and shipping expertise including FedEx shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, lamination, and binding.

What are the operating hours of FedEx Office Print & Ship Center in Charlotte?

The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.