DHL Express Service Point Charlotte

Reviews

• KK

  Kris Knudsen

  Feb 10, 2026
  5.0
  The representative who took our shipment was very helpful in explaining the forms to complete and answering our questions. She explained how to track package using the DHL system. The tracking system kept us informed of progress. Very efficient and quick operation.
• TP

  Toni Price

  Feb 3, 2026
  5.0
  Twice in the past week, I had to ship documents out of the country and both times Keena (spelling?) was there to assist. She was operating this location solo and handled it with polite patience, professionalism, and great attention to detail. She was very thorough, helpful and explained the forms and tracking. I was very pleased with her customer service. She made an otherwise onerous and unfamiliar task much easier.
• HI

  Harerta Iyassu

  Jan 5, 2026
  1.0
  I’m not one of those people but If I could give them 0 starts I would, they lost my package and did nothing about it. Their delivery drivers aren’t coherent and unable to make right deliveries. They lost my valuable and irreplaceable item and I’m just so disappointed. Let me not get started with their customer service team, they’re rude and unable to understand simple questions. I’ll never ever get a shipment from DHL. NEVER!