Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at in Charlotte offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.8
336 reviews
5 stars
136
4 stars
11
3 stars
7
2 stars
6
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual employees for their helpfulness and professionalism, many others reported poor customer service experiences, including unresponsive support and unhelpful automated systems.
Delivery Issues
Numerous reviews highlighted significant problems with package delivery, including missed deliveries, packages marked as delivered when they were not, and long delays without clear communication.
Employee Praise
Several customers specifically commended employees like Keisha, Ane, and Nikki for their exceptional service, indicating that positive interactions can occur despite overall dissatisfaction with the company.
Overall Dissatisfaction
A significant number of reviews expressed frustration with DHL's service, describing it as unreliable and unprofessional, leading many customers to recommend avoiding the company.
- SWSavannah WardDec 18, 20255.0This morning, I had a great experience with Keisha & Matthew. Shipping multiple international packages went seamlessly because of their expertise and their professionalism. After poor experiences with other shipping companies resulting in returned shipments, I was so relieved and excited to have success with DHL. Thank you, Keisha & Matthew, for working so quickly to assist me. Happy holidays!
- VPvarun PapudippuNov 17, 20255.0the guy was super nice
- OVOrlando VelezOct 31, 20255.0Nicky did an awesome job helping us out. Thank you Nicky!!
- JBJo BrownOct 20, 20255.0Great service
- EREJ RiosOct 13, 20255.0Always enjoy my experience at DHL Charlotte shipping point it’s was a pleasure working with Mrs Keshia thank you for your professionalism and help with documentation
Frequently Asked Questions About DHL Express Service Point
What international shipping services does DHL Express Service Point in Charlotte offer?
The DHL Express Service Point in Charlotte offers international shipping services including next day shipping and delivery for personal or business needs.
What are the opening hours of the DHL Express Service Point in Charlotte?
The DHL Express Service Point is open Monday to Friday from 9:00 AM to 6:30 PM and is closed on Saturdays and Sundays.
Can I ship packages of any size at the DHL Express Service Point?
Yes, you can easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally at this location.
What payment options are accepted at the DHL Express Service Point in Charlotte?
Payment options include American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is the DHL Express Service Point in Charlotte wheelchair accessible?
Yes, the location has a wheelchair accessible entrance for your convenience.
Does DHL Express Service Point offer delivery services?
Yes, delivery is available as part of their pickup and delivery services.
How can I download the DHL mobile app for easier shipping?
You can download the DHL mobile app for Android at https://play.google.com/store/apps/details?id=com.dhl.exp.dhlmobile and for iOS at https://apps.apple.com/app/id1426463073.
What nearby businesses can help if I need freight and cargo services around DHL Express Service Point?
Nearby DHL Express freight and cargo services and DHL Global Forwarding offer additional freight and cargo transportation options close to the DHL Express Service Point.
Are there any home improvement or contractor services near DHL Express Service Point?
Yes, Levantina USA Charlotte Stone Center nearby offers home improvement, contractor, and countertop installation services, which can be useful if you're visiting the area for home projects.
Which nearby businesses could be helpful if I'm interested in automation services around the DHL Express Service Point?
SSI Schaefer, located nearby, provides industrial equipment, software development, and automation services to support your business needs.