Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at in Charlotte offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.8
334 reviews
5 stars
134
4 stars
11
3 stars
7
2 stars
6
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual employees for their helpfulness, many expressed frustration with overall customer service, citing unresponsiveness and lack of accountability.
Delivery Issues
Numerous reviews highlighted significant problems with package delivery, including missed deliveries, packages marked as delivered when they were not, and prolonged delays.
Employee Praise
Several customers specifically commended employees like Keshia, Ane, and Nikki for their exceptional service, indicating that positive staff interactions can enhance the customer experience.
Frustration with Automation
Customers frequently reported dissatisfaction with automated customer service systems, which they found unhelpful and frustrating when trying to resolve issues.
Overall Experience
The overall sentiment was mixed, with many customers expressing dissatisfaction with the service, while a few had positive experiences, particularly with specific staff members.
- VPvarun Papudippu6 days ago5.0the guy was super nice
- OVOrlando VelezOct 31, 20255.0Nicky did an awesome job helping us out. Thank you Nicky!!
- JBJo BrownOct 20, 20255.0Great service
- EREJ RiosOct 13, 20255.0Always enjoy my experience at DHL Charlotte shipping point it’s was a pleasure working with Mrs Keshia thank you for your professionalism and help with documentation
- RFReyna FajardoOct 4, 20251.0Muy mal servicio no buscaron mi dirección por no batallar y se me echó a perder mi comida x su culpa que me avias mandado de mi pais
Frequently Asked Questions About DHL Express Service Point
What international shipping services does DHL Express Service Point in Charlotte offer?
The DHL Express Service Point in Charlotte offers international shipping services including next day shipping and delivery for personal or business needs.
What are the opening hours of the DHL Express Service Point in Charlotte?
The DHL Express Service Point is open Monday to Friday from 9:00 AM to 6:30 PM and is closed on Saturdays and Sundays.
Can I ship packages of any size at the DHL Express Service Point?
Yes, you can easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally at this location.
What payment options are accepted at the DHL Express Service Point in Charlotte?
Payment options include American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is the DHL Express Service Point in Charlotte wheelchair accessible?
Yes, the location has a wheelchair accessible entrance for your convenience.
Does DHL Express Service Point offer delivery services?
Yes, delivery is available as part of their pickup and delivery services.
How can I download the DHL mobile app for easier shipping?
You can download the DHL mobile app for Android at https://play.google.com/store/apps/details?id=com.dhl.exp.dhlmobile and for iOS at https://apps.apple.com/app/id1426463073.
What nearby businesses can help if I need freight and cargo services around DHL Express Service Point?
Nearby DHL Express freight and cargo services and DHL Global Forwarding offer additional freight and cargo transportation options close to the DHL Express Service Point.
Are there any home improvement or contractor services near DHL Express Service Point?
Yes, Levantina USA Charlotte Stone Center nearby offers home improvement, contractor, and countertop installation services, which can be useful if you're visiting the area for home projects.
Which nearby businesses could be helpful if I'm interested in automation services around the DHL Express Service Point?
SSI Schaefer, located nearby, provides industrial equipment, software development, and automation services to support your business needs.