Business Details
About
Logistics Service
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.5
16 reviews
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1 star
10
- AGAnshul GuptaMay 29, 20251.0Worst service. Sent one skinny old guy to pick up heavy furniture which he declined to pick by himself as it was heavy. When called the office to give feedback, Mark had the worst reply “go talk to your seller. I am not responsible. “
- ABAndrii BazyasNov 6, 20231.0work like turtles
- MRmariano ramirezDec 2, 20225.0This company is safe and fast to transport
- NPNEEL PATELOct 20, 20221.0Worst logistics company on planet earth. I ordered a 85 Inch Tv from Sam’s Club and it was shipped with AIT and once it arrived at my local warehouse it said someone will call me to schedule a delivery appointment in 48 Hours. No one called me. I’ve called the warehouse about 32 times and no one answers the phone. I’ve called customer service about 23 times and they try to call the warehouse and no one picks up the phone. Never do business with this garbage company. If I could give negative stars I would.
Frequently Asked Questions About AIT Worldwide Logistics
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
Where is AIT Worldwide Logistics located in Charlotte?
AIT Worldwide Logistics is located at 3125 Horseshoe Lane, Suite C, Charlotte, NC 28208, USA.
What are the business hours for AIT Worldwide Logistics in Charlotte?
AIT Worldwide Logistics in Charlotte is open Monday through Friday from 8:00 AM to 7:00 PM and closed on weekends and certain holidays like November 27 and December 25, 2025.
Does AIT Worldwide Logistics offer international shipping services?
Yes, AIT offers international shipping with global freight forwarding and customs clearance support provided by their in-house licensed customs brokerage team.
What types of cargo can AIT Worldwide Logistics ship?
AIT's logistics professionals handle all types of cargo including temperature-controlled items, oversized freight, hazardous materials such as batteries and chemicals. Contact their office for items they do not ship.
Is AIT Worldwide Logistics a certified freight forwarder?
Yes, AIT holds numerous certifications across their global locations, including authorized economic operator status and good distribution practices certification.
Can customers drop off return items at AIT's Charlotte facility?
No, AIT's facilities are not consumer parcel drop-off locations. Customers should arrange returns directly with their sellers or shippers.
Does AIT Worldwide Logistics provide wheelchair accessible entrances and parking?
Yes, the Charlotte facility has wheelchair accessible entrances and parking for customer convenience.
What nearby freight and cargo service providers are located near AIT Worldwide Logistics in Charlotte?
Nearby freight and cargo services include FSA Network, which customers can consider for additional logistics needs in the area.
What nearby businesses can customers visit in conjunction with their visit to AIT Worldwide Logistics?
Customers visiting AIT might also find it convenient to visit nearby businesses such as Caliber Collision for automotive repair or AVAD Southeast for electronics.
Are there any nearby government or military installations close to AIT Worldwide Logistics Charlotte?
Yes, nearby government and military-related sites include the National Guard and Charlotte-Army National Guard Armory, which might be of interest to certain customers.