Allstate

Reviews

• DB

  Duane Bundy

  Mar 11, 2026
  1.0
  Dealing with National General (an Allstate company) has been one of the biggest nightmares of my life
• CM

  C Mestizov

  Feb 27, 2026
  1.0
  A real nightmare company for getting your claim paid by them when their customer causes the damage and is at fault. They make so many errors. Their website does not work, many of their links do not work, they are a huge mess! The outsourced customer service is horrible, they do not understand English. Their adjusters and their supervisors never call you back or email you back. Allstate will cause so much frustration for your life. The worst experience ever! No wonder they have so many bad reviews on Yelp, Google, Sitejabber, etc. They are the absolute worst company, get ready for a nightmare from hell when dealing with them. They are the worst car insurance company ever! Beware!
• GB

  Goma Bastola

  Feb 17, 2026
  1.0
  I have never experienced such difficulty trying to resolve a single issue. I requested that my FS-1 be sent to the DMV, and it took nearly a week for it to be submitted, only for it to be sent with an incorrect VIN number. Since January 28th, this matter still has not been resolved. I clearly communicated how urgent this situation is, as I am currently unable to drive my vehicle due to this ongoing issue. I always pay my balance in full and on time, yet this has turned into a frustrating and exhausting process. The incorrect VIN on file explains why the DMV never received the FS-1 in the first place. Now, even correcting and updating the VIN has taken more than a week, and it still has not been fixed. I have been transferred between at least ten different representatives, each providing different information, with no resolution. To this day, I continue to be passed from one agent to another without anyone taking accountability. Because of this delay, I have been unable to drive my car and have had to rely on Uber for transportation, and none of these additional expenses are being covered. This situation is extremely frustrating and unprofessional. I would like to understand how my VIN was incorrect in your system to begin with and request immediate action to resolve this matter once and for all.
• TP

  Tyler Pickle

  Feb 16, 2026
  1.0
  Terrible insurance company. Refuses to pay on a claim that has been approved.
• MP

  Matthew Phillips

  Sep 1, 2025
  5.0
  Sorry NC Farm Bureau, but it’s not me, it’s you. You’ve been as exciting as watching paint dry on a barn. Then Allstate walked in with that Georgia Bulldog bark commercial and had me laughing so hard I almost spilled my sweet tea. Consider this my official breakup letter — I’m packing up my policy and moving in with Allstate. Don’t call, don’t text… I'll be insured AND entertained now. Whoever wrote that commercial for Allstate needs a major raise. Love it !

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