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United States Postal Service

2.4
(43 reviews)

Business Details

1129 Weaver Dairy Rd, Chapel Hill, NC
27514, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1129 Weaver Dairy Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1129 Weaver Dairy Rd, Chapel Hill, NC
27514, United States

Hours

Reviews

2.4
43 reviews
5 stars
11
4 stars
4
3 stars
1
2 stars
3
1 star
24
  • JS
    J SACM
    Feb 20, 2026
    1.0
    Terrible service there. The staff didn’t know how to serve the customers and was impatient.
  • ML
    Mike Lee
    Jan 27, 2026
    1.0
    Lunch time was already over, but the doors were still locked and the office wasn’t operating. Business hours are a basic promise. If you can’t follow your posted hours, what are customers supposed to do while waiting outside? One star.
  • MH
    Minjeong Heo
    Jan 27, 2026
    1.0
    I visited this USPS location this morning to mail a package. I am writing this to document a problem with the service I received at the counter. 1. Tone and behavior: The clerk’s communication was forceful and intimidating, with repeated directive gestures. When I made a small mistake in the process, the response was not guidance or clarification. Instead, it felt like I was being scolded for not knowing the procedure. 2. Inconsistent treatment: Immediately after my transaction, a middle-aged White male customer was helped by the same clerk. The clerk’s tone and manner changed noticeably. The interaction became friendly and explanation-based. Same counter, same time, same employee. 3. Impact: I left feeling unnecessarily pressured. In a public service setting, customers should receive basic respect and consistent service standards. USPS is a public service used by everyone. When the level of courtesy appears to change depending on who the customer is, that is a serious concern. This location needs management review, staff coaching, and clear customer service standards.
  • CS
    Clay Stevenson
    Jan 12, 2026
    1.0
    I had thoroughly prepared about 10 packages, with USPS labels, so the Post Office employee told me I needed to go to a larger branch. However, she did scan the packages and the session took about 3 minutes, but after being ostracized for wanting a receipt, it was probably about 5 minutes. I offered to let the two other people in line go in front of me, but she refused the offer. Unfortunately, it was simply poor service and an unnecessarily negative experience.
  • JP
    J P
    Dec 2, 2025
    5.0
    I have witnessed countless customers try telling staff how to do their jobs. They have never lashed out. They don't kiss rings or soothe egos, but they are professional. Customers seem to wanted to be comforted by public service workers instead of trusting the staff's expertise. Oh well. Been coming here twice a week for two years, and I love it. I respect the staff, and we have built repertoire. 😊

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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