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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 179 E Franklin St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
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31 reviews
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- RYRJ YuanSep 18, 20251.0Adding on to the 1-hour long lunch break, the staff take many “15-minute” breaks that run well over 15 minutes. For a location that only operates 6.5 hours every day, this is just absurd
- CWCharlotte WilkersonSep 2, 20255.0I ordered a package and it got rerouted because of an insufficient address. After calling DHL and USPS for over an hour, I called Carborro’s USPS site. It was over an hour and a half after closing and they picked up! Not only did I get great customer service on the phone, I was sitting on my porch and the delivery driver brought it to me! Way after hours and totally unanticipated. I was going to pick it up tomorrow! Thank you Carrboro USPS!
- JFJacquelyn FaireyJul 23, 20251.0I've had repeated negative experiences at this location. The staff, especially the main counter attendant, is consistently rude and unhelpful, which makes every visit feel like an uphill battle. Last week the printer wasn’t working, so I couldn’t even get a receipt. This week there were handwritten signs everywhere saying the network was down and they couldn’t accept QR codes or card payments, cash only. In 2025. On a college campus. It’s honestly a joke that this is the level of service at a central post office in Chapel Hill, where students and community members rely heavily on tech to manage shipping and errands. USPS needs to seriously re-evaluate operations here. This place is failing its basic responsibilities.
- TKThomas KeefeJan 9, 20215.0Regina is the MVP. At other post offices, you wait in line, then they tell you that you didn't fill out form SDFJH-28734 or whatever, then you wait in line again. Regina really tries to help out the customer. I shipped a pair of skis that was packed in a handmade box, really just cardboard wrapped around it with lots of tape. I didn't know what was the cheapest method to ship it or where I should write the address. It was no problem at all for Regina she was super helpful and I think she was generous with how she took the box measurements so it was a little cheaper. If you have to ship something, go here.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 179 E Franklin St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Most passport services require an appointment scheduled through the online scheduler, although limited walk-in hours may be available at select locations.
Does this location take passport photos?
Yes, passport photo services are available, but an appointment must be made using the online scheduler for first-time passport applications and photos.
What are the operating hours for this Post Office?
The Post Office is open Monday through Friday from 10:00 AM to 4:30 PM and closed on Saturdays and Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website, then complete the setup in person at the location with valid ID.
Are PO Boxes accessible after regular hours here?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this specific Post Office.
What nearby landmarks can help me locate the United States Postal Service at 179 E Franklin St?
The Post Office is near the Chapel Hill Courthouse and Peace and Justice Plaza, which are notable landmarks in the area.
Are there dining options near the Post Office at 179 E Franklin St?
Yes, nearby restaurants include Ye Olde Waffle Shoppe for breakfast, Four Corners American Restaurant, and Bandido's Mexican Cafe.
What other services and shops can I visit near the Post Office?
Close by are Classic Carolina clothing store, NeuroMind counseling and mental health services, and Wells Fargo Bank for financial needs.