Brand Certified
United States Postal Service
2.2(239 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
125 S Estes Dr, Chapel Hill, NC
27514, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 125 S Estes Dr! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
239 reviews
5 stars
52
4 stars
16
3 stars
12
2 stars
13
1 star
146
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff are mixed; some report kindness and helpfulness, while others describe rudeness and unprofessional behavior.
Passport Services
Numerous complaints about canceled passport appointments and lack of communication regarding service availability.
Service Efficiency
Long wait times and understaffing are common issues, leading to frustration among customers.
Facility Condition
The post office is noted to be poorly maintained, with outdated equipment and inadequate signage.
Package Handling
There are frequent reports of misdelivered or damaged packages, causing dissatisfaction among customers.
- ASAmberstar SaundersFeb 26, 20265.0It’s been a while since I’ve had a god experience at a post office ! But ROSALIND , made me change my mind . She was personable , graceful , and even with me being a headache , she was still kind !
- AHAbby HeronFeb 18, 20261.0Super rude staff! One person working the desk who was even rude to a person with possible disabilities. 😤 tried to call in his behalf, but unable to get through. Totally unacceptable!
- KWKayne WallaceFeb 9, 20261.0Worst experience ever. I walked in for my passport appointment and immediately was turned away because the agency didn’t show up to work. I was not told. Women I spoke to was not kind.
- QTQ. TwinsJan 13, 20261.0Package marked delivered but it wasn’t and it’s not the first time this happened. Service requested also being ignored, so there’s no accountability for it.
- RSRoyce SullivanJan 5, 20261.0Management and Staff are uneducated on what the laws are for video taping in a US Post Office and uneducated on what the rules and regulations of the United States Post Office Poster 7. Then called the police on the law abiding citizen. Staff even had a law abiding citizen form a public property.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website