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Visit your local Post Office™ at 125 S Estes Dr! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Hours
Reviews
2.2
233 reviews
5 stars
51
4 stars
16
3 stars
12
2 stars
13
1 star
141
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the staff for being friendly and helpful, there were consistent complaints about understaffing and long wait times.
Passport Services
Numerous reviews highlighted significant issues with passport appointment cancellations and lack of available services, leading to frustration among customers.
Facility Condition
Customers noted that the post office is in poor condition, with outdated signage and equipment, and issues with cleanliness and maintenance.
Customer Service
There were mixed reviews regarding customer service, with some customers reporting positive interactions while others experienced rudeness and unhelpfulness.
Delivery Issues
Frequent complaints about misdelivery, lost packages, and delays in mail forwarding were reported, indicating systemic problems with delivery services.
- DSDeborah SlaneyNov 14, 20251.0Can't talk to a postal agent on the phone because customer service won't let you.
- MRMakylah ReidNov 4, 20255.0Nikki (or Nicki) is so sweet and patient. She is much appreciated.
- JFJeff FranklinOct 3, 20254.0USPS is very chill. Great service and good people❤️
- YCYuxuan CaiSep 26, 20255.0This location is open now, and super friendly staff
- LTLinda TrinhAug 20, 20251.0As of 8/20/25, this location is still closed.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location on 125 S Estes Dr?
You can send mail and packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications. You need to complete and print your application form before visiting.
Do I need an appointment for passport services?
Most passport services require an appointment booked through the online scheduler, although limited walk-in hours may be available at select locations.
Does this location take passport photos and how much does it cost?
Passport photos are available by appointment, and the fee for a passport photo is $15.
What are the operating hours of this Post Office?
Monday to Friday, 9:00 AM to 5:00 PM; Saturday, 9:30 AM to 3:00 PM; closed on Sundays and certain holidays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Visit the USPS website to check availability and prices.
Is there 24/7 access to PO Boxes at this Post Office?
Many USPS locations offer 24/7 lobby access to PO Boxes but access hours may vary; please check directly with this location.
What nearby banks can I visit before or after my postal visit?
Nearby banks include Wells Fargo Bank, PNC, and Bank of America, offering a range of financial services.
Are there any nearby health and medical facilities near the Post Office?
Yes, nearby are Mary Lameka LMBT, Happy Tooth orthodontics, Chapel Hill Family Dental Care, and The Happy Tooth Orthodontics for various health and dental needs.
What recreational or community services are close to this Post Office?
You can visit Triangle United Soccer and Rainbow Soccer clubs for sports activities or the Chapel Hill Service League for community support.