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Visit your local Post Office™ at 150 Wrenn Dr! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Many customers reported rude and unhelpful staff, with several experiences highlighting a lack of professionalism and respect.
Long Wait Times
Numerous reviews mentioned extremely long lines and slow service, often exacerbated by understaffing.
Delivery Issues
Customers frequently experienced problems with mail delivery, including misdelivered packages and unresponsive customer service regarding lost mail.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, many others reported negative interactions, indicating inconsistency in service quality.
Facility Conditions
Several reviews noted poor maintenance of the facility, including broken windows and unclean conditions.
SS
Siana S
2 days ago
5.0
We’re super grateful for Adrian that helped us out with our daughter’s passport. Adrian was very professional and straight to the point which we liked. We’ll be coming back for his customer service. Thank you Adrian!
HH
Hayley
3 days ago
5.0
Got my passport in 10 minutes quick service :)
MM
Mk
6 days ago
5.0
Very thankful to Scott and Amrou, one of the supervisors, at that location in helping to track and hold our express mail. The family was waiting for days on express mail that did not arrive on the guaranteed date. Online system did not give current updates. Saw Scott doing one of his runs at our local postal and asked for help in tracking the mail. There were no guarantees but he would do his best and try to help.
A few hours later I received a phone call from Scott and his supervisor, Amrou letting us know they were scheduled to receive the mail and that it could be picked up at their location the following day. We went the next morning to pick up the mail.
Thank you to Scott for going above and beyond in helping us and getting his supervisor, Amrou, involved in tracking down the package. Excellent customer care!
KN
Karen Nevins
Jan 2, 2026
1.0
Can’t drop off package is the drop off box because the package door is locked and won’t open.
People are lined up out the dor for customer service.
Terrible location.
Dirty
Outside not kept up.
This place need a responsible supervisor.
KG
Kiersten Grey
Jan 2, 2026
2.0
This is definitely the worst post office ever to go to. The staff is constantly disappearing into the back and not coming back for forever when there is a huge line!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 150 Wrenn Dr in Cary provide?
The USPS location at 150 Wrenn Dr offers mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this location?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the business hours of the United States Postal Service at 150 Wrenn Dr?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Are PO Boxes available for reservation online at this location?
Yes, you can search for and reserve PO Boxes online, then complete the setup in person at the local Post Office.
What nearby places can I visit before or after using USPS services at 150 Wrenn Dr?
You can visit nearby attractions such as Cary Town of, Koka Booth Amphitheatre At Regency Park, Duck Donuts for treats, and Christ Church for a community visit.
Is there a nearby bank if I need financial services after visiting the Post Office?
Yes, the First National Bank is located nearby for your banking and financial service needs.
Are there dining options near the Post Office where I can grab a meal?
Nearby dining options include Chipotle Mexican Grill for Mexican food, Firehouse Subs for sandwiches, and Shanghai Alley for Chinese cuisine.
Can I access my PO Box at the Cary Post Office after normal business hours?
Most USPS locations, including the one at 150 Wrenn Dr, offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with the local Post Office.
How can nearby services like Reliance League, LLC or Sakal Marketing Solutions be useful to me after visiting the Post Office?
Reliance League, LLC offers credit and debt counseling which can be helpful for financial planning, while Sakal Marketing Solutions provides internet marketing and web design services supporting your business needs.