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United States Postal Service

2.3
(322 reviews)

Business Details

150 Wrenn Dr, Cary, NC
27511, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 150 Wrenn Dr! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
150 Wrenn Dr, Cary, NC
27511, United States

Hours

Reviews

2.3
322 reviews
5 stars
82
4 stars
19
3 stars
13
2 stars
20
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes.

Efficiency

Customers experienced long wait times and inefficient service, particularly during busy hours, leading to frustration.

Mixed Experiences

While some customers praised specific employees for their helpfulness, others had negative experiences that overshadowed positive interactions.

Delivery Issues

Numerous complaints about lost or misdelivered packages, as well as problems with mail holds and delivery protocols.

Facility Conditions

Feedback indicated that the location was often crowded and poorly maintained, with issues like broken drop boxes and uncleanliness.
  • VB
    Virginia Bradley
    Feb 4, 2026
    5.0
    It's the post office. The only thing I reported no, was that there are no automatic doors. I think automatic doors are wheelchair/stroller accessible. If you have to pull the door open, it is limiting accessibility.
  • YM
    Your Mom
    Jan 16, 2026
    1.0
    they still have my package just sitting there and havent even shipped it . they are worthless here
  • SS
    Siana S
    Jan 10, 2026
    5.0
    We’re super grateful for Adrian that helped us out with our daughter’s passport. Adrian was very professional and straight to the point which we liked. We’ll be coming back for his customer service. Thank you Adrian!
  • MM
    Mk
    Jan 6, 2026
    5.0
    Very thankful to Scott and Amrou, one of the supervisors, at that location in helping to track and hold our express mail. The family was waiting for days on express mail that did not arrive on the guaranteed date. Online system did not give current updates. Saw Scott doing one of his runs at our local postal and asked for help in tracking the mail. There were no guarantees but he would do his best and try to help. A few hours later I received a phone call from Scott and his supervisor, Amrou letting us know they were scheduled to receive the mail and that it could be picked up at their location the following day. We went the next morning to pick up the mail. Thank you to Scott for going above and beyond in helping us and getting his supervisor, Amrou, involved in tracking down the package. Excellent customer care!
  • KN
    Karen Nevins
    Jan 2, 2026
    1.0
    Can’t drop off package is the drop off box because the package door is locked and won’t open. People are lined up out the dor for customer service. Terrible location. Dirty Outside not kept up. This place need a responsible supervisor.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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