The UPS Store

4.5
150 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2985 in Cary offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located At The Intersection Of Nc-55 And I-540 And Next To Harris Teeter.

Details

  • DeliveryNot available

Location

The UPS Store
7151 Okelly Chapel Rd, Cary, NC
27519, United States

Hours

Reviews

4.5
150 reviews
5 stars
122
4 stars
7
3 stars
1
2 stars
8
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.

Efficiency

Many reviews noted the prompt and efficient service provided by the staff, making shipping and other services quick and hassle-free.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.

Pricing Concerns

A few customers expressed dissatisfaction with shipping costs, feeling that prices were too high for certain services.

Store Environment

The store was frequently described as clean and well-organized, contributing to a pleasant customer experience.
  • BY
    B.-R. Young
    Nov 21, 2025
    5.0
    Kind staff, professional service
  • TW
    Tyler Wylie
    Oct 26, 2025
    5.0
    Came in for multiple services that my wife and I needed, shipping, returns, copies and printed forms. We are long haul truckers and usually can't find all of these services at truck stops. Very professional and helpful place to get everything we needed done quickly. We will be back to this store again when we need mail services. No tractor trailer parking; bobtails can fit in the parking lot.
  • KN
    Kishorchandra Naik
    Sep 30, 2025
    5.0
    Prompt Service. Good Natured Helpful And co-Operative Employee !
  • WH
    Waleed Hezam
    Sep 27, 2025
    4.0
    While the location is perfect, the staff needs to be friendlier. A simple change like smiling would significantly improve the atmosphere and the customer experience.
  • BM
    Bakyaraj Mathiyalagan
    Sep 19, 2025
    5.0
    I recently visited UPS for international shipping, and I want to sincerely appreciate the exceptional support I received. I had over 150 lbs of clothes and kitchen items to ship, and it required entering details for each item. Despite the time it took, *Tony* was incredibly patient, professional, and thorough—she stayed back an extra hour to ensure everything was completed correctly. Her dedication truly stood out. A big thank you also to *Guari*, who supported Tony all the way through and ensured the process went smoothly. Their teamwork and customer service were outstanding. Really grateful for the help!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Cary offer?

The UPS Store #2985 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.