Staples

3.9
253 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Cary, NC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1391 Kildaire Farm Road, Cary, NC
27511, United States

Hours

Reviews

3.9
253 reviews
5 stars
153
4 stars
31
3 stars
14
2 stars
6
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised individual employees for their helpfulness and friendliness, particularly mentioning Chelsey, Carlos, and Eric.

Inconsistent Experiences

While some customers reported excellent service, others experienced poor customer service, particularly in the print department and during online order pickups.

Product Availability

Customers appreciated the store's inventory and availability of products, often finding what they needed at reasonable prices.

Store Environment

The store was noted for being clean, organized, and well-arranged, contributing to a positive shopping experience.

Mixed Reviews on Returns

Several customers had negative experiences with Amazon returns, citing confusion and poor service during the process.
  • TF
    Trustee Cary First
    Oct 29, 2025
    5.0
    Great product at an excellent price. Excellent customer service too.
  • MM
    Monika
    Oct 27, 2025
    5.0
    Shavon represents yoour company so well! :) We walked out of the store and my daughter said we should leave her a review and I agree! What awesome energy :-). On a Monday morning before 10:00 a.m. no less!! She greeted us when we came in. She answered questions during the men's shopping trips and then checking out with her..... She was just so full of personable helpful energy. She was efficient. She makes better conversation in the short time she's helping the most cashiers. We just loved her :-) I love walking out of the store smiling. That's usually what gets me to stop and leave a review!
  • LS
    L S
    Oct 22, 2025
    1.0
    Having a bad experience is usually a one off experience, yet every visit to this store has been less than acceptable. Last night, 10/21 around 7:30 pm I entered the store to pick up my online order. I stood at the counter marked online pick ups. While standing there, I observed a female employee pushing a machine on the carpet that resembled a carpet cleaner or vacuum and another male employee at the register assisting another customer. When no one acknowledged me with a "Hi ma'am, hello, I'll be right with you" after several minutes, I walked over to the register where the gentleman was. He never said hello or acknowledged me even at that point. Instead he speaks to the other employee pushing the machine and says "I guess online pick up at which point the female employee pushed the machine a couple more times and then finally stopped walked over to me and asked if I was picking up. I told her I was and gave her my name. Once I had my order, I asked who the store manager was and told them "this is the worst service- every single time I come in here." As a customer to spend my hard earned money in a store where I am not even acknowledged is absurd and rude. If I can help it, I will never be back in this store and Ryan, who she said the store manager was, needs to provide additional training to these employees in customer service and first impressions training. These two seasoned adults having the audacity to be as dismissive as they were really showed me me or my dollars are not welcomed in this store.
  • SH
    Sarah Haw
    Oct 18, 2025
    5.0
    The best way to thank Chelsey Stancil at Staples in Cary, NC is to line up my original art work with her prints. You tell the diff. Chelsea is THE master printer I choose to make my Prismacolor drawings, collages, and oil paintings work as prints. We team up - give and take and communicate - with design, format, color, the right paper to make my art books and poems POP. John
  • LN
    lauren nann
    Oct 15, 2025
    5.0
    Chelsea was beyond amazing! She was personable, kind and quick. She helped ensure I had exactly what I needed to make sure my business went on smoothly. Will definitely make this location my base Staples location all thanks to her!

Frequently Asked Questions About Staples

What services does Staples in Cary, NC offer?

Staples in Cary provides printing, shipping, technology, travel and recycling services, along with products essential to new ways of working and learning.

Where is Staples in Cary located?

Staples is located at 1391 Kildaire Farm Road, Cary, NC 27511, USA.