Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1500 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
225 reviews
5 stars
43
4 stars
14
3 stars
12
2 stars
13
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly at the passport desk, leading to frustrating experiences.
Delivery Issues
Numerous complaints about lost packages, incorrect deliveries, and poor communication regarding mail status.
Staffing Problems
Frequent mentions of being understaffed, resulting in long wait times and inadequate service during busy hours.
Positive Experiences
Some customers highlighted positive interactions with specific employees, particularly Andre, who provided helpful and efficient service.
- RDRachael Dennis2 days ago5.0Will always go to the post office from now on…they know their jobs, help you find solutions to problems you encounter, and helped me track down a valuable missing package. Service with Kiki 10/10.
- FSFain StoreyJan 3, 20261.0If your packages come through this post office, USE ANOTHER CARRIER SERVICE. Tell anyone sending you anything to not send it through USPS. They lose packages and mark them as delivered. It happened to me, my sister-in-law, and apparently other people here leaving reviews. I wish I would have known before giving my address to people for the holidays. They have the most unhinged mail carries I’ve ever experienced. They will mark it as delivered even if they didn’t then will be no help at all with figuring out what happened.
- RLRaya LevinNov 25, 20255.0I forgot to put my unit number when ordering a package, and they were super helpful on the phone and called the delivery driver to sort it out. Thank you so much!
- MJMiriam JohnsonNov 20, 20255.0Andre at the passport desk is wonderful to work with! What a kind and helpful person. Thank you Andre!
- CHCandace HowzeOct 27, 20254.0I was a little worried about having a passport appt here given the reviews but Mr. Andre is so helpful! He is thorough, patient, and truly there to help you and do things the right way. I needed things expedited via a hand carry so it was a slightly complex appt but he made sure I got everything I needed from start to finish and explained each step. The only reason I didn't give it 5 stars was because their camera and copy machine were down (late Oct). Me and the appt behind me had to go elsewhere to get our photos done. When I initially checked in, the woman at the front (who I think is Kiki) was friendly and told me I could get my photo done across the street at UPS but when I went their printer was jammed. Mr Andre actually called me while I was at UPS because he found out Kiki had sent me over there and let me know that UPS wasn't working but there is a camera store like 3 minutes down the road. I got my photo done there in less than 10 minutes, came back and finished my appt. Mr. Andre wrote down the number and info for the camera store so he could send people to the right place. All in all I had a lovely experience despite the photo blip. If you come prepared with all your information and only follow Mr. Andre's instructions you'll be fine.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1500 W Main St, Carrboro?
At this USPS location, you can send mail and ship packages, obtain money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo if you schedule an appointment.
Do I need to make an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled using the online scheduler, though limited walk-in hours are available at select locations.
What are the Post Office's operating hours?
Monday to Friday, 9:00 AM to 4:00 PM; Saturday, 9:30 AM to 12:00 PM; closed on Sundays and major holidays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at the USPS website, then complete the setup in person.
What is the fee for a passport photo at this USPS location?
The current fee for a passport photo is $15.
Are there places nearby where I can grab a meal before or after my visit to the Post Office?
Yes, nearby options include Arby's, Jersey Mike's Subs, Monterrey Mexican Restaurant, and Panaderia Jazmin bakery.
Can I visit any nearby parks for relaxation after visiting the Post Office?
Yes, Hank Anderson Community Park is nearby and a great place to relax after your visit.
Are there convenient gas stations close to the Post Office?
Yes, you can find Exxon & Mobil Stations, Han-Dee Hugo's, Mobil, Kangaroo Express, and Circle K nearby for fuel and convenience needs.
Is there an ATM near the Post Office for quick banking needs?
Yes, there are several ATMs nearby including Truist ATM, Wells Fargo ATM, Bitcoin Depot, and Coinme for your financial transactions.