United States Postal Service

3.2
5 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 107 US Highway 158 E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
107 US Highway 158 E, Camden, NC
27921, United States

Hours

Reviews

3.2
5 reviews
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  • CH
    C Harris
    Sep 9, 2024
    1.0
    I wish I could post more than one review here, especially since the service keeps getting worse and worse. Don't send anything overnight and when it doesn't arrive, and you are due a refund, because I have been in every single day since the 5th to get my refund! I was told they would cash the money order today, I went in today and the counter woman was complaining about the 38.80 taking all her change- THEN WHY DO Y'ALL TELL PEOPLE TO COME IN TO GET THE MONEY ORDER CASHED??? WHO AS A BUSINESS ONLY HOLDS 38.80 IN CHANGE?!?!? THIS IS RIDICULOUS! I sure do miss our retired post office people. Sandy and Martha were amazing and those were some big shoes to fill. The "post master" (as he was sure to let me know repeatedly) there now is arrogant and rude. I went in to mail a package and he didn't even give me a chance to check the address, he hit the button from his side and when I questioned it, he said that he checked it and he knows it's right. That's all great and everything, but that's the customers right to double check. If he was one digit off and the package got lost that's now on me and I'll lose money AND the item that was mailed, and also get my shop docked for it. It's a big deal. I called all this in on Friday and I was going to call them back (today, Monday) when I had time but this guy got my phone number and called me while I'm at work and continued to let me know he wasn't rude while I was talking. When you talk, I listen but the problem is when it's my turn to talk, he won't stop talking. He continued to remind me how he's the post master and didn't work the counter in some bigger city. Ok then you need to be trained on how to have a conversation and LISTEN to the customer on WHY they need to check the address. All of this could have been avoided. You're going to have more complaints if you don't take a step back and readjust how you talk to people and how you treat people.
  • ST
    Sue Thompson
    Aug 30, 2024
    1.0
    I am trying to talk to someone about an address…..total waste of time. This was on line. Very disappointed in the lack of response and help.
  • MC
    Marcel Cohens
    Sep 22, 2017
    5.0
    Great customer service and positive atmosphere.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.