United States Postal Service

2.8
45 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 670 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
670 W Main St, Burnsville, NC
28714, United States

Hours

Reviews

2.8
45 reviews
5 stars
18
4 stars
1
3 stars
3
2 stars
1
1 star
22
  • AT
    A T
    Sep 23, 2025
    1.0
    Handed my letter to a person behind the desk to insure it would be delivered on time. I needed it to get 3.5 hours away within the next ten days. Six day later I find it delivered in my own mailbox!! Six days to travel six miles back to the wrong address. It’s unfortunate we cannot trust them to do their one job adequately. I did go in and ask them if they could help me get the letter there on time – they shrugged and said they’re sorry. UPS may be able help but it will cost me, they said.
  • JB
    jordan burton
    Aug 26, 2025
    5.0
    Although I have experienced NUMEROUS problems with mail carriers in this area (throwing packages in the creek, leaving parcels in the roadway, etc) I can say that I presented a concern to the supervisor today, and he addressed and resolved my issue very quickly. He was very polite and understanding regarding my frustration. This goes a long way! Thank you sir!
  • CC
    coldgarden
    Jun 18, 2025
    3.0
    The person that delivers through the week is great. I live almost right in town literally above a school. Not in the boondocks by any stretch of the imagination. Through the week I always get my stuff. The person that delivers on the weekend however... I've lost 2 packages because of them delivering to thr wrong address. I have to watch and refresh the delivery to see if it's delivered. 3 weeks ago she dropped a $450 package off at my neighbor's. Luckily I was watching. It said delivered to my front door. Nope. It was in the neighbor's driveway. She won't go 1 house up where it belongs. So I bought a sign, because I have stuff coming from Ebay and Amazon all the time. The sign costed $50 and is the size of a speed-limit sign. It has my address and an arrow pointing up. I put it where it could be seen before turning into the neighbors. Do you think it helped? No. I started asking for my expensive packages to require a signature so I won't lose them again. The next week I was waiting on them on the porch with the door open. I get a notification saying delivery attempted but no authorized person available to accept so I'd have to get it at the post office. I work 12 hour days and I wasn't able to get there during operating hours until Wednesday which was 4 or 5 days later. She had taken it to the wrong house AGAIN but they couldn't accept it since it requires an ID and signature. What is wrong with this person? I only give 3 stars because of good delivery through the week.
  • MV
    mike valentine
    Nov 11, 2016
    1.0
    Poor customer service they never pick up the phone don't have a mail box tired to see if my bank card came and no answer

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.