United States Postal Service

3.0
47 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 670 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
670 W Main St, Burnsville, NC
28714, United States

Hours

Reviews

3.0
47 reviews
5 stars
20
4 stars
2
3 stars
3
2 stars
1
1 star
21
  • JP
    Jade Pierce
    Dec 24, 2025
    4.0
    Actually I would give everybody who works there a five star. The only thing I wish is that they had updated their hours for today (12/24) which would have saved me a half hour driving into town!
  • AT
    A T
    Sep 23, 2025
    1.0
    Handed my letter to a person behind the desk to insure it would be delivered on time. I needed it to get 3.5 hours away within the next ten days. Six day later I find it delivered in my own mailbox!! Six days to travel six miles back to the wrong address. It’s unfortunate we cannot trust them to do their one job adequately. I did go in and ask them if they could help me get the letter there on time – they shrugged and said they’re sorry. UPS may be able help but it will cost me, they said.
  • JB
    jordan burton
    Aug 26, 2025
    5.0
    Although I have experienced NUMEROUS problems with mail carriers in this area (throwing packages in the creek, leaving parcels in the roadway, etc) I can say that I presented a concern to the supervisor today, and he addressed and resolved my issue very quickly. He was very polite and understanding regarding my frustration. This goes a long way! Thank you sir!
  • TJ
    Thomas Good Jr.
    Apr 21, 2021
    1.0
    Rude, non- helpful. I thought their job was to get you mail. Only one nice girl working there. The rest are very rude. Getting paid good money to be jerks. Be a little more grateful.
  • AG
    Anne Goetz
    Oct 9, 2020
    1.0
    My sister lives on a private rd and has gotten groceries by mail for years. She has no transportation and is handicapped. Last week a delivery of her food wasn't delivered because the "road isn't drivable". The phone isn't working at the post office, we tried to find out, but were unable to speak to anyone. She received an email message from Amazon stating she refused her package, which is untrue. I'm very angry, and disappointed. Please respond to this message with a phone number of a manager that I can speak to. Just imagine if this was medications. Very irresponsible and unprofessional of the USPS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.