The UPS Store

3.7
180 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3726 in Burlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
2779 S Church St, Burlington, NC
27215, United States

Hours

Reviews

3.7
180 reviews
5 stars
103
4 stars
17
3 stars
5
2 stars
15
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor service experiences.

Efficiency

Many customers appreciated the quick and efficient service, especially during busy times, although some noted long wait times.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing for services and materials, including charges for printing and packaging.

Staff Professionalism

There are concerns about staff professionalism, with some customers reporting unprofessional behavior from certain employees.

Location Convenience

The store's location is generally seen as convenient, but some customers expressed frustration with the cramped space and parking situation.
  • CF
    cathy foust
    Jan 4, 2026
    5.0
    These folks … WOW!!! Always a long line yet the employees are working as quickly and efficiently as possible — most times with a smile on their faces. I always use the Burlington UPS store for returns & shredding because of their excellent customer service!
  • SS
    Sean Scumpet
    Jan 2, 2026
    1.0
    Waited an hour in line just to be told the Wi-Fi was down and they can't help me. Avoid this location at all costs. I feel very sorry for the workers here.
  • JL
    Jannie Lee
    Dec 30, 2025
    4.0
    It was very busy when I went a few days after xmas but the staff did a great job at staying calm and moving efficiently.
  • DP
    Dallas Pontremoli
    Dec 30, 2025
    1.0
    doesn't know how to answer the phone. Doesn't matter which department you call. Its like they're allergic to it or something.
  • KK
    Kathy
    Dec 27, 2025
    2.0
    Normally the staff are friendly and helpful. Today however at least two of the three ladies working there were very unfriendly. I understand its after Christmas and they are busy. But a smile or at least being friendly makes for a better day!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:30 AM - 4:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3726 in Burlington offer?

The UPS Store #3726 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.