Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3726 in Burlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, others reported rude behavior and unprofessionalism from certain employees.
Efficiency
Customers noted that the store is often busy but generally praised the staff for their ability to handle long lines efficiently.
Pricing Issues
Several reviews mentioned dissatisfaction with pricing, particularly for printing and packaging services, with some customers feeling overcharged.
Accessibility
The store's location is convenient, but there are complaints about understaffing and difficulty in reaching the store by phone.
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jennyfer asis
Feb 4, 2026
5.0
It was quick process and the lady who assist me with my drop off was helpful
MC
Mimi Camacho
Jan 12, 2026
1.0
Been there 4 times. Each time store is packed with about 30 customers. Packed right now. Extremely slow.
CF
cathy foust
Jan 4, 2026
5.0
These folks … WOW!!! Always a long line yet the employees are working as quickly and efficiently as possible — most times with a smile on their faces. I always use the Burlington UPS store for returns & shredding because of their excellent customer service!
SS
Sean Scumpet
Jan 2, 2026
1.0
Waited an hour in line just to be told the Wi-Fi was down and they can't help me. Avoid this location at all costs. I feel very sorry for the workers here.
DP
Dallas Pontremoli
Dec 30, 2025
1.0
doesn't know how to answer the phone. Doesn't matter which department you call. Its like they're allergic to it or something.