Brand Certified

The UPS Store

3.7

(184 reviews)

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Business Details

2779 S Church St, Burlington, NC

27215, United States

(336) 585-0022

https://locations.theupsstore.com/nc/burlington/2779-s-church-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #3726 in Burlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

DeliveryNot available

Location

The UPS Store

2779 S Church St, Burlington, NC

27215, United States

Get Directions

Hours

Monday8:00 AM - 6:30 PM

Tuesday8:00 AM - 6:30 PM

Wednesday8:00 AM - 6:30 PM

Thursday8:00 AM - 6:30 PM

Friday8:00 AM - 6:30 PM

Saturday9:00 AM - 4:00 PM

Sunday11:30 AM - 4:30 PM

2026-04-03Regular Hours

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-26Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

3.7

184 reviews

5 stars

106

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, others reported rude behavior and unprofessionalism from certain employees.

Efficiency

Customers noted that the store is often busy but generally praised the staff for their ability to handle long lines efficiently.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, particularly for printing and packaging services, with some customers feeling overcharged.

Accessibility

The store's location is convenient, but there are complaints about understaffing and difficulty in reaching the store by phone.

JA
jennyfer asis
Feb 4, 2026
5.0
It was quick process and the lady who assist me with my drop off was helpful
MC
Mimi Camacho
Jan 12, 2026
1.0
Been there 4 times. Each time store is packed with about 30 customers. Packed right now. Extremely slow.
CF
cathy foust
Jan 4, 2026
5.0
These folks … WOW!!! Always a long line yet the employees are working as quickly and efficiently as possible — most times with a smile on their faces. I always use the Burlington UPS store for returns & shredding because of their excellent customer service!
SS
Sean Scumpet
Jan 2, 2026
1.0
Waited an hour in line just to be told the Wi-Fi was down and they can't help me. Avoid this location at all costs. I feel very sorry for the workers here.
DP
Dallas Pontremoli
Dec 30, 2025
1.0
doesn't know how to answer the phone. Doesn't matter which department you call. Its like they're allergic to it or something.