The UPS Store

3.7
168 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3726 in Burlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
2779 S Church St, Burlington, NC
27215, United States

Hours

Reviews

3.7
168 reviews
5 stars
97
4 stars
16
3 stars
5
2 stars
14
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude interactions and poor service.

Efficiency

Many customers appreciate the quick service and efficiency of the staff, especially during busy times, although some express frustration with long wait times.

Pricing Issues

Several reviews mention dissatisfaction with high prices for services like printing and packaging, leading to perceptions of being overcharged.

Delivery Problems

There are multiple complaints regarding delivery issues, including lost packages and incorrect addresses, which have caused significant frustration for customers.

Store Environment

The store is often described as busy and cramped, which can lead to a chaotic experience for customers.
  • LP
    Leslie Pacheco
    1 day ago
    5.0
    The employees here work incredibly hard and efficiently to take care of every customer in a timely & friendly manner! They are a retail store so they charge to print $4.80 for a label if needed to be printed. Other than that the employees are always happy to help me and find solutions whenever possible. Keep in mind it’s holiday time so they are extremely busy now and if you’re bringing in Amazon returns (which I love doing here), make sure to read the instructions, because Amazon has given me different return options which some have required me to pack my item in a box/shipping poly mailer. Great service, hardworking team, and a smooth experience every time! Please remember to treat any staff with the same respect you’d want anywhere else! :)
  • RB
    Raven B
    5 days ago
    5.0
    Very fast. In and Out.
  • PF
    Peter Foreman
    Nov 1, 2025
    5.0
    Very organized group of folks. Helped me out quickly and correctly.
  • JS
    Jayden Spaulding
    Oct 17, 2025
    1.0
    This place will not anwser a phone call it’s ridiculous
  • JO
    Joe Olejar
    Oct 12, 2025
    5.0
    Good for dropoff or to have them pack and ship.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:30 AM - 4:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3726 in Burlington offer?

The UPS Store #3726 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.