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United States Postal Service

2.2
(47 reviews)

Business Details

100 E Satchwell St, Burgaw, NC
28425, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 100 E Satchwell St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 E Satchwell St, Burgaw, NC
28425, United States

Hours

Reviews

2.2
47 reviews
5 stars
12
4 stars
1
3 stars
3
2 stars
0
1 star
31
  • JJ
    James N George J
    Feb 21, 2026
    1.0
    Worst Delivery Experience ever. Worst return rate of care ever. I had a package delivered to Burgaw, North Carolina according to everybody it says it was scanned at the house, but when we checked the ring camera, nothing was ever scanned at the house. The person didn’t even show up at the house on that day. The ring camera picks up everybody so it was during, Christmas time so I guess merry Christmas to the mail carrier-whoever scanned the package and said it was there because it never showed up. Even today there is still no feed back from the post office after the first complaint I got a, we see where it was scanned and delivered into the mailbox and that’s all I got…. but this has taught me a valuable lesson don’t trust the US Postal Service to deliver packages to a rural area. Have it delivered to somebody’s house or use UPS or FedEx
  • BB
    Brandon
    Dec 20, 2025
    1.0
    One clerk at this facility needs additional education on USPS policies. Scan sheets are not a requirement for paid labels. If a paid label is unscanable, but readable - clerk should enter information into USPS system. We decided to stop using Burgaw due to lack of policy enforcement.
  • TE
    Tommy Eason
    Dec 5, 2025
    1.0
    Literally set packages in the rain againt the screened in porch door instead of opening the door and setting on the dry back porch or setting in on the dry covered front porch. Piney woods in willard 12/5/2025 Pretty sorry!!
  • AA
    Alan Alonso
    Jan 17, 2017
    1.0
    I waited the whole day for a package I had been expecting. I went to the mailbox at 515 and waited for the mail currier. when I check to see if there were any updates it said they had tried to deliver my package at 528 even though I waited until 550 and saw no cars drive past let alone stop. This is pure laziness. They didn't even leave note.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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