United States Postal Service

2.1
121 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1544 Blowing Rock Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1544 Blowing Rock Rd, Boone, NC
28607, United States

Hours

Reviews

2.1
121 reviews
5 stars
28
4 stars
4
3 stars
1
2 stars
10
1 star
78

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with package deliveries, including lost packages, misdelivered items, and carriers marking packages as undeliverable without attempting delivery.

Customer Service

Feedback on customer service was mixed; while some praised the helpfulness of in-store staff, many others described rude and unprofessional behavior from employees, particularly over the phone.

Staffing Problems

Customers frequently noted that the post office is understaffed, leading to long wait times and inefficient service.

Mask Compliance

Several reviews highlighted a lack of mask compliance among employees, raising concerns about safety and adherence to local mandates.
  • AA
    ari
    Dec 17, 2025
    1.0
    As I was being seen, the worker beside of the one I was with was arguing with a lady, and then the worker I was talking with stated to the other worker that this is the worst job in the country. I understand not liking your job but saying it in front of customers is another thing.
  • MM
    Mik Mess
    Dec 16, 2025
    1.0
    Worse service ever sucks 0 stars -25 service level
  • AN
    Alias Not-Found
    Dec 6, 2025
    1.0
    Its fine, but the carriers dont bother to learn apartment numbers. We have been receiving our neighbors mail after putting a sign up as well as leaving multiple notes about our address. Train your carriers better
  • AS
    Anna Kuykendall Smith
    Nov 29, 2025
    1.0
    Ordered a toaster oven and instead of bringing the box to our door the carrier refused to deliver because it won't fit in my standard sized mailbox.
  • WS
    W. Stewart
    Nov 25, 2025
    1.0
    Wouldn’t tape a label on the box. Said I had to purchase tape! Already paid for the label and for them to not add two pieces of tape to ship a package after waiting almost 30 minutes in line.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.