United States Postal Service

2.5
23 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 124 E Alabama Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
124 E Alabama Ave, Bessemer City, NC
28016, United States

Hours

Reviews

2.5
23 reviews
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  • MK
    Michelle Karlstedt
    Nov 10, 2025
    1.0
    Inefficient employees that do not show up and expect others to do their job. Incredibly rude acting postmaster. Hung up the phone after letting me know my questions were above my pay grade, probably to make herself feel more important. Highly dissatisfied with the conduct from a public servant.
  • RS
    R S
    Jun 22, 2025
    1.0
    Hardly open. Sending mail through them is super slow!! Takes over a week to mail a letter to Charlotte!
  • NN
    Nicodemus
    May 14, 2025
    1.0
    If I could give them 0 stars I would. Go in the building and you can hear someone in the back but they never come to the counter, no bell to ring and even yelling out you need help they still won't come. Also missing a check that should have come a week ago. USPS informed delivery shows it should have been delivered. I assume the mail carrier probably stole it. It wouldn't be the first time employees from this location have been caught stealing packages and other mail.
  • SL
    Spencer L
    Jul 15, 2020
    1.0
    I ordered a package and never received a knock on my door. Instead just the 'you missed us' slip was there. I was awake at the time it stated they were delivering the package.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.