United States Postal Service

2.4
66 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 402 S Market St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
402 S Market St, Benson, NC
27504, United States

Hours

Reviews

2.4
66 reviews
5 stars
21
4 stars
1
3 stars
1
2 stars
2
1 star
41
  • SW
    Shashanah Ward
    Nov 5, 2025
    5.0
    Had some issues with delivery and Andrea was super helpful. I can't recall the other woman's name but overall the experience with staff has been pleasant in person and over the phone.
  • JM
    Jacqueline Morales
    Oct 27, 2025
    1.0
    If I could give zero stars I would, was treated so poorly trying to get my passport. The 2 women working in there were very disrespectful and very rude. Id avoid this location at all costs!. Terrible I feel so upset and mistreated
  • BA
    Brett Alford
    Aug 29, 2025
    5.0
    Carine or something similar to that name was incredibly kind and helpful
  • KK
    Kevin Kahle
    Aug 18, 2025
    1.0
    Horrible service. Ups or even FedEx is better. Usps makes it a gole to not deliver packages over 20lbs and make you go to the post office in person to pick it up. I'm fed up. I have proofe of them lying, and also going into my car without permission ON CAMERA! I'm going to make it my life's goal to get multiple people fired from the benson office!
  • AW
    Amy Williams
    Apr 22, 2021
    2.0
    The Benson P.O. staff are nice, but when it comes to their postal drivers I wonder if they are capable of reading at all. We are constantly getting neighbors mail/packages and vice versa. It's a real pain knowing that your package has definitely been delivered, but not to your own house and whether or not the person who got your package is going to be honest and actually bring it back to you. I know they're more busy than ever, but when you're getting other people's mail more than your own that's a problem. I am happy to take someone's package to them if we get it by accident. It just seems to be complete carelessness at this point. PLEASE READ THE MAILING ADDRESSES before placing them in mailboxes or porches. Everyone is not honest and then others lose their item AND are out of that money ....

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.