The UPS Store

Reviews

• GH

  Gail Harbin

  Feb 5, 2026
  5.0
  Fast and friendly service!
• JM

  Janet McHenry

  Jan 24, 2026
  5.0
  The staff is always helpful and efficient, despite high volume! Great customer service!
• DF

  Dion F

  Jan 15, 2026
  1.0
  Online services say they offer PASSPORT PHOTOS, they do not. Employees will be annoyed and give you a condescending explanation as to why they don’t. Be ware!
• KH

  Kourtney Hamrick

  Dec 31, 2025
  1.0
  The store is an absolute mess! There are package and boxes everywhere. They committed a 2 day shipping for me that was extremely important and they didn't send it out until the next day causing a 2 day delay. I needed the package delivered by that Thursday and now it won't be there until Friday evening. I called your customer service line and they did not help me at all! I wanted my money back for the delay they caused. The rep did not answer any of my questions and kept repeating when it would be delivered. That is not the news I needed. I heard him the first time. He is absolutely useless and so is your belmont nc location.
• HS

  Harlan Sacks

  Dec 26, 2025
  1.0
  The employee that helped me was rude, and seemed like she was not happy at her job.

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