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Brand Certified

United States Postal Service

2.8
(51 reviews)

Business Details

155 Central Way SW, Banner Elk, NC
28604, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 155 Central Way SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
155 Central Way SW, Banner Elk, NC
28604, United States

Hours

Reviews

2.8
51 reviews
5 stars
21
4 stars
1
3 stars
1
2 stars
1
1 star
27
  • YR
    Yunosuke Reynolds
    Jan 10, 2026
    5.0
    I sent a package out from this location on Friday, January 9, 2026. Mike (or Michael) working the front desk provided exceptional customer service and greeted me immediately upon entering through the door. He was knowledgeable in the variety of services provided through USPS and even helped me to save a few dollars on shipping costs. Thank you, Mike for putting a smile on my face and for conversing with me. You are awesome!
  • MD
    Molly Davis
    Dec 3, 2025
    5.0
    Best Post Office and staff i have ever experienced. They know most people by name and always have upbeat fun attitudes.
  • MH
    melanie horesh
    Oct 2, 2025
    1.0
    I can see why Post Office loses money every year...Customer Service terrible...I never have a problem getting UPS or FedEx they always go extra mile. I hope Trump privatizes it so they can hire people who care instead of people collecting a Govt check!
  • MS
    Melissa Schad
    Aug 1, 2018
    1.0
    This PO has a habit of delivering mail to the wrong address or not delivering at all. They may need more conscientious employees. YA THINK.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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