United States Postal Service

2.9
24 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6171 Deans St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6171 Deans St, Bailey, NC
27807, United States

Hours

Reviews

2.9
24 reviews
5 stars
11
4 stars
0
3 stars
1
2 stars
0
1 star
12
  • MH
    Mark Hernandez
    6 days ago
    1.0
    On top of the below issue, I received a card from my dad that had been opened prior to it being handed to me by post office staff. This is the most egregious offense of everything. I have been waiting a month and a half for a mailbox key since buying my house. While the staff seemed helpful at first, the follow-through has been unacceptable. After I visited in person, I was assured that I could come back the next day to pick up the new key. 2 days later I went to their office again for the key only to find out nothing had moved at all. I was promised a callback that never came. A week later, the staff admitted they actually didn't know how to process the lock change because the previous postmaster handled it. Now, despite claiming they "tried to advocate" for me, the new postmaster is requiring payment, which directly contradicts their initial assurance that it would be free. I honestly do not mind paying for the lock, but I do mind being strung along by staff who don't know their own processes. Since the office line is always busy, I have been forced to involve the post office Consumer Affairs department just to get a resolution.
  • TK
    top knotch
    Oct 10, 2025
    5.0
    Im used to nothing but weird vibes and attitude when I enter this bulding, however one day I came in and was having trouble and was blessed with the considerate assistance of this kind lady CJ who assisted me and took me through various steps to further figure out and fix my problem.
  • MJ
    Maurice Jones
    Sep 26, 2025
    1.0
    Unprofessional
  • DC
    David Camacho
    Jul 26, 2022
    1.0
    The slowest service I have ever experienced
  • LP
    Laura P
    Nov 6, 2019
    1.0
    Never get my mail on time. Always late or they don't even stop by the house to drop my mail... Many times i had to call and let them know i had documents sent from weeks ago and they don't have an answer. Besides have them resend it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.