The UPS Store

Reviews

• SM

  Scott Michael

  Mar 20, 2026
  5.0
  These two girls are great at this location. Had to do some printing, scanning, notarization, and over-night shipping. A ++++++
• AF

  Alan Fuhs

  Mar 16, 2026
  5.0
  I called the store a couple times to request they hold a package while out of country. UPS rep, Amanda, answered both calls. No hold. No wait. No automated operator. Just a friendly, helpful human at the end of both calls.
• AC

  Alan Cain

  Feb 8, 2026
  5.0
  I send packages out of town frequently. The customer service is exceptional.
• RM

  Roderick MacIver

  Jan 28, 2026
  1.0
  Rip off. They just charged me $1.49 for a plastic bag that probably cost them $0.02 or they wouldn't handle my return to Amazon. . . . I love the way corporations deal with this stuff -- corporate happy talk. They never offer to actually address the problem or apologize. They issue meaningless statements about caring deeply and about they are concerned about their reputation. It's like a pickpocket who tells you that they are concerned about their reputation after they take your wallet. All meaningless, empty statements about nothing. Integrity is displayed through action, not empty words.
• EF

  Elena Foks

  Jan 11, 2026
  1.0
  I’ve been using this UPS location for over a year, and I’m writing this review mainly to inform other customers. I do not expect UPS to ever correct the hours in Google Maps, so it’s important to document how things actually work here. For more than a year, the sign on the door has stated that this location is open until 1:00 PM on Sundays. However, Google Maps still shows the hours as open until 6:00 PM, which is incorrect and has not been updated for a long time. This Sunday I arrived at 12:35 PM, well within the posted hours on the door, but the location was already closed. There was a handwritten note saying they had closed early due to wind. In my opinion, that’s a questionable reason to close before posted hours. I wasn’t the only one — several other customers showed up with packages, read the note, and had to leave. People are clearly wasting time because they’re relying on inaccurate information. To be clear, I like UPS, and I’ve generally had good experiences with service at this location. This isn’t a complaint so much as a heads-up for other customers: don’t rely on Google Maps for this location’s hours. Check the sign on the door and plan to arrive early, especially on Sundays.

Frequently Asked Questions About The UPS Store