United States Postal Service

3.1
82 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 33 Coxe Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
33 Coxe Ave, Asheville, NC
28801, United States

Hours

Reviews

3.1
82 reviews
5 stars
39
4 stars
3
3 stars
1
2 stars
2
1 star
37
  • DW
    D Winter
    Dec 31, 2025
    1.0
    Thanks for cancelling ALL passport application appointments WITHOUT NOTIFYING ANYONE. This vital service and should be handled by someone else, since it's clear no one in our local USPS office cares. I guess we roll the dice and try another office.
  • KT
    K. T.
    Dec 8, 2025
    1.0
    Passport appt was cancelled without notice. I understand things happen which is why I agreed to text notifications, thinking I would be notified of any changes. NOPE. The only notification I got said my appt was confirmed. It was not an easy appt to schedule but we were there on time. Early actually. Extremely annoying.
  • SN
    suzanne noble
    Dec 4, 2025
    1.0
    I called the 800 number since they gave me no other number to call for the Cox Avenue post office. It doesn’t work. First it gives me a weather report then it gives me all these numbers. I can push to get this or that service and every time I push one it says I can’t hear you! So I go over the whole thing again! I can’t hear you this is ridiculous. There’s no direct number only an 800 number and there’s nobody ever gonna answer that because they can’t hear you. Even if you hit the number they ask you to hit like number two for Mail they still can’t hear you of course they can’t. You didn’t say anything you push the button like they asked. So if anyone ever gets this, the ZIP Code is 28803 and we haven’t gotten mail in days. May I ask why?
  • DL
    Dana Leal
    Nov 19, 2025
    1.0
    went to get my passport and was there right at 8am, only to find there’s a sign on the door saying “no certified staff member on staff” all appointments and walk-ins are cancelled. Total crap when I specifically made everything line up to be able to be here at 8am. It gave me other locations to go to that are all 45+ minutes away. Do better.
  • KB
    Kim Von Berg
    Sep 29, 2025
    1.0
    So, I filled out my passport application, met with their passport agent at this post office - and paid all of the necessary fees. One month later, I get a letter from the national passport center that says that the passport acceptance agent sent in my form, photo & docs without identifying the AVL facility nor did he sign the form!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.