The UPS Store

4.5
122 reviews
Get DirectionsCallWebsite

Business Details

825C Merrimon Ave, Asheville, NC
28804, United States
(828) 252-6930
https://locations.theupsstore.com/nc/asheville/825c-merrimon-ave
GoogleFacebookInstagramTwitter

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0264 in Asheville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Citizen's Plaza Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
825C Merrimon Ave, Asheville, NC
28804, United States

Hours

Reviews

4.5
122 reviews
5 stars
104
4 stars
0
3 stars
2
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently provide friendly, helpful, and professional service, with many customers praising individual employees like Angel and James for going above and beyond.

Efficiency

Customers frequently mention the quick and efficient service, with minimal wait times and fast processing of shipments and returns.

Positive Atmosphere

The store is noted for its welcoming and pleasant environment, with staff treating customers like family and creating a positive experience.

Mixed Shipping Experience

While many customers have had great experiences, there are complaints about UPS's handling of packages and accountability issues, particularly regarding lost or mishandled shipments.

Variety of Services

The store offers a wide range of services, including shipping, printing, and notary services, which customers find convenient and valuable.
  • IV
    Irvin Vazquez
    Nov 13, 2025
    5.0
    Angel at the Merrimon UPS location has been amazing during all of my visits. I always enjoy coming here because the service is consistently excellent. Thank you for being so professional and making every experience a positive one!
  • SN
    Steve Newcomb
    Sep 12, 2025
    5.0
    Quick friendly service
  • AF
    Amanda Fortner
    Aug 12, 2025
    5.0
    James is amazing! I come here all the time and everyone takes such good care of me.Angel and the whole crew. I have never had a bad experience, but today, James went ABOVE and BEYOND to help me. He literally sat here right before close and went through and entire template with me. Super amazing
  • LM
    Lauren Monroe
    Aug 12, 2025
    5.0
    Received excellent and personalized customer service from James at the Merrimon UPS store in Asheville in early August. I had an international shipment that needed special attention to reach a remote location, and he took the time needed to clarify all details and ensure the shipments success. Appreciate this level of care and sincerity very much.
  • DC
    Daniel Crabtree
    Jul 22, 2025
    5.0
    Been here quite a few times over the past few years, always a good experience. Highly recommend.
Read more reviews on Google

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Asheville offer?

The UPS Store in Asheville offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.