The UPS Store

4.5
124 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0264 in Asheville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Citizen's Plaza Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
825C Merrimon Ave, Asheville, NC
28804, United States

Hours

Reviews

4.5
124 reviews
5 stars
106
4 stars
0
3 stars
2
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently provide outstanding customer service, going above and beyond to assist customers with their needs.

Efficiency

Customers frequently mention the quick and efficient service, with minimal wait times and prompt handling of requests.

Friendly Staff

The employees are described as friendly, helpful, and attentive, creating a welcoming atmosphere for customers.

Mixed Shipping Experiences

While many customers praise the service, there are notable complaints regarding shipping issues and package handling.
  • CC
    Carol C
    Dec 9, 2025
    5.0
    Cada was absolutely amazing when I was in the store last week. She went totally above and beyond to assist me with numerous packages, some of which needed repacking. The store was very busy, but she never rushed me and totally exceeded my expectations! Cada sets the example of truly outstanding customer service!
  • AL
    Angelo LaGrega
    Dec 9, 2025
    5.0
    Cada associate was great at customer service. Way beyond call of duty to make sure my return was handled properly !!!
  • IV
    Irvin Vazquez
    Nov 13, 2025
    5.0
    Angel at the Merrimon UPS location has been amazing during all of my visits. I always enjoy coming here because the service is consistently excellent. Thank you for being so professional and making every experience a positive one!
  • SN
    Steve Newcomb
    Sep 12, 2025
    5.0
    Quick friendly service
  • LM
    Lauren Monroe
    Aug 12, 2025
    5.0
    Received excellent and personalized customer service from James at the Merrimon UPS store in Asheville in early August. I had an international shipment that needed special attention to reach a remote location, and he took the time needed to clarify all details and ensure the shipments success. Appreciate this level of care and sincerity very much.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Asheville offer?

The UPS Store in Asheville offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.