Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Asheville, NC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
277 reviews
5 stars
137
4 stars
31
3 stars
15
2 stars
12
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting unhelpful or rude staff, particularly in the printing department.
Print Services
While some customers praised the print services for quality and speed, others expressed frustration over high prices and poor service in the print area.
Staffing Issues
Multiple reviews highlighted understaffing, leading to long wait times and inadequate assistance during busy periods.
Product Availability
Customers appreciated the availability of products and the convenience of the location, although some noted issues with pricing transparency.
Mixed Experiences
Overall, experiences varied widely, with some customers having positive interactions while others reported significant dissatisfaction.
- WHwilliam heilNov 12, 20255.0Great selection and great employee support!
- PRPat RyanNov 5, 20255.0Great print services for business material
- MCMichele CzajkowskiOct 24, 20255.0They always have the ink cartridges I need for my old printer and the sales associate reminded me that I could use my rewards points which saved me a ton of money!
- NNNancyOct 12, 20255.0Convenient location & services.
- CVCorey VasquezOct 4, 20251.0I scheduled an appointment for TSA PreCheck and was not informed that the person assigned to assist me would be unavailable. Upon arrival, I was given multiple explanations as to why the office was closed and that all remaining appointments had been canceled — yet I never received any notification about my appointment being canceled. I rescheduled for the next day, but the staff member assisting me was unprofessional and dismissive. When I tried to explain my situation regarding the required documents, she repeatedly interrupted me and displayed an unpleasant attitude, particularly when I mentioned being a military spouse. I suggest better communication regarding cancellations and improved customer service training would greatly enhance the experience for future applicants. But I will not be coming back to this location.
Frequently Asked Questions About Staples
What are the main services offered by Staples in Asheville, NC?
Staples in Asheville provides printing, shipping, technology, travel, recycling, design, passport photo, TSA PreCheck®, and Amazon returns services.
What are Staples Asheville's operating hours?
Staples Asheville is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday 8:00 AM to 8:00 PM, and Sunday 10:00 AM to 6:00 PM.
Does Staples Asheville offer curbside pickup and same-day delivery?
Yes, Staples Asheville offers in-store pickup, curbside pickup, delivery, and same-day delivery options.
What popular brands can I find at Staples Asheville?
Staples Asheville carries brands like Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Apple, Canon, Epson, and many more.
Which payment methods are accepted at Staples Asheville?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Staples Asheville provide recycling services for electronics and ink cartridges?
Yes, Staples Asheville provides recycling services for electronics, ink cartridges, and batteries.
Can you recommend nearby places to visit after shopping at Staples Asheville?
After visiting Staples, you might enjoy Asheville Wine Tours for a local tasting or relax at The Secret Spa for beauty and wellness services.
Are there any nearby shipping and courier services close to Staples Asheville?
Yes, nearby shipping options include the UPS Access Point location and UPS Alliance Shipping Partner for courier and delivery services.
How can local businesses near Staples Asheville benefit from its services?
Local businesses such as real estate agents like Marie Dufour Realtor and marketing agencies like SunSCI Media can utilize Staples' printing, shipping, and design services to support their operations.
Does Staples Asheville offer resources for remote workers and students?
Yes, Staples provides products and services essential to new working and learning methods, including technology, office supplies, printing, and workspace solutions.