Brand Certified
United States Postal Service
2.3(122 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2385 Hendersonville Rd, Arden, NC
28704, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2385 Hendersonville Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
122 reviews
5 stars
33
4 stars
6
3 stars1
2 stars
11
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of accountability for lost packages.
Delivery Issues
Frequent complaints about packages not being delivered, marked as 'attempted delivery' without actual attempts, and misdelivered mail.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment indicated a lack of consistent quality in service.
Long Wait Times
Customers often experienced long wait times and inefficiencies during busy periods, leading to frustration.
- KNKerwin NFeb 2, 20261.0I would give a one if I could! Drive down to pick up mail and boxes that had not been delivered in over a week due to weather. Was told the boxes all in a pile in the back and not sorted so nothing they could do. No other customer was even there Truly terrible customer service!
- SGSerena GrahamNov 29, 20251.0Worst post office in the area!! Carriers are LAZY. "Attempted delivery" is a LIE!! "Mailbox full" is a LIE!! It wasn't full, first of all, and second of all the pkg wouldn't fit in the mailbox anyway, which means the lazy carrier would've had to get out of his/her vehicle to drop it off. Heaven forbid you DO YOUR JOB!!
- QCQuade CovillNov 21, 20251.0If I could give negative stars I would, it's a misfortune to be in the area of this post office. This post office is an example of why the USPS deserved to be closed down
- AGAsh GOct 20, 20252.0updating my review to 2 stars. it’s still kind of the worst USPS I have been to, the lady at the front was nice, but the consistent “marked as delivered” and never getting your mail really sucks. I know it isn’t everyone there, but a great team makes things work well. I’ve seen the other reviews, and I can concur with them.
- VLVitalii LanovyiOct 12, 20251.0Huge thank you to idiot who delivered my Amazon order to my mailbox at 116 Roberts lake Also 2 weeks ago got 2 really important envelopes that someone opened before delivering to my address, people be aware!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 2385 Hendersonville Rd?
This Post Office provides mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, thousands of Post Offices accept first-time passport applications and passport photo services. You should complete and print your application form before visiting.
Do I need an appointment for passport services at this Post Office?
Most Post Offices require scheduling an appointment online for passport services, though limited walk-in hours are sometimes available at select locations.
What are the operating hours of the USPS at 2385 Hendersonville Rd?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays and major holidays.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online or in person by bringing two valid forms of ID and a completed application form. Online reservations are available at the USPS website.
Are PO Boxes accessible after normal business hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary, so check with this Post Office for details.
What nearby places can I visit along with the USPS at 2385 Hendersonville Rd?
Nearby, you can visit the USPS Collection Point for deliveries and storage, Anthony's Transmission Center for auto repairs, or Bienestar Es Vida for organic groceries.
How can nearby financial services help customers at this USPS location?
Financial advisors like Edward Jones and banks such as Wells Fargo and Truist are nearby, offering convenient access for financial needs before or after visiting the Post Office.
What auto service centers are close to the USPS at 2385 Hendersonville Rd?
Customers can find automotive repair at Anthony’s Transmission Center and Valvoline Instant Oil Change, as well as auto parts at Carquest and Advance Auto Parts nearby.
Does this USPS location offer passport photos and what is the cost?
Yes, passport photo services are offered by appointment. The fee for a passport photo at USPS is currently $15.
Brand Certified Facts from United States Postal Service
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