Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 501 W Williams St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
291 reviews
5 stars
111
4 stars
13
3 stars
12
2 stars
8
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Tracy and Randy for their exceptional service.
Efficiency
Several reviews highlighted the quick service and efficiency of the staff, particularly during busy times, with some customers noting they were in and out quickly.
Package Handling Issues
There were multiple complaints regarding lost packages, misdelivered mail, and issues with the automated phone system, indicating a need for improvement in package handling and communication.
Facility Condition
Some customers expressed dissatisfaction with the physical condition of the post office, mentioning cleanliness and the need for maintenance.
Mixed Experiences
While many reviews were positive, there were also significant complaints about specific staff members and inconsistent service, suggesting a variable experience depending on the employee.
- KPKaly A. P.Nov 10, 20255.0I’ve used this USPS location to drop off my mail. All the staff except one man working at the customer counter, have been courteous and helpful. Big thanks, folks!
- BHBrandon HowellOct 28, 20251.0Really. They took the handle off the parcel drop.
- BMBrinn McNuttOct 20, 20255.0Such kind staff and environment ! Had a lovely experience here. Very efficient and helpful.
- HSHampton ShortOct 11, 20251.0Seriously, not even attempting to leave the package. Everyone was home. The package does not require a signature either, so I don't know what the deal is.
- JBJoan BrentOct 1, 20255.0Woman that helped me was smiling the whole time she was working. Nice not to have a grumpy person helping when you are in a hurry!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Apex, NC?
The United States Postal Service is located at 501 W Williams St, Apex, NC 27502.
What are the regular business hours of the United States Postal Service at 501 W Williams St?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:30 AM to 12:00 PM. It is closed on Sundays and certain holidays.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this location?
Yes, you generally need to schedule an appointment using the online scheduler for passport services, although limited walk-in hours may be available at select locations.
How much does a passport photo cost at the USPS in Apex?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one online at the USPS website, then complete setup in person.
What nearby places can I visit after going to the USPS at 501 W Williams St?
Nearby places include Peak Suites hotel and service apartments, East Coast Dental Billing Solutions, and Spa Couture for skincare and beauty services.
What options for food or entertainment are near the USPS Apex location?
You can find nearby entertainment such as Redbox for movie rentals and music, as well as various local barber shops like Sarah Cho's Barbershop and Top Tier Barbering.
Are there any nearby religious or community organizations near the USPS in Apex?
Yes, nearby religious organizations include the Raleigh North Carolina Temple, Church of Jesus Christ of Latter Day Saints, and The Church of Jesus Christ of Latter-day Saints.
Is the USPS in Apex hiring? Where can I find job openings?
Yes, USPS is hiring. You can view current job openings at https://about.usps.com/careers/career-opportunities/top-jobs.htm.