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Brand Certified

United States Postal Service

2.8
(303 reviews)

Business Details

501 W Williams St, Apex, NC
27502, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 501 W Williams St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
501 W Williams St, Apex, NC
27502, United States

Hours

Reviews

2.8
303 reviews
5 stars
120
4 stars
13
3 stars
13
2 stars
8
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, particularly highlighting individuals like Tracy and Randy for their exceptional service.

Passport Services

The post office is highly recommended for passport services, with many customers reporting quick and pleasant experiences.

Efficiency

Many reviews noted the quick service and efficiency of the staff, with several customers mentioning minimal wait times.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences, particularly regarding lost packages and inconsistent service from certain staff members.

Facility Condition

Several customers expressed concerns about the physical condition of the post office, suggesting it needs maintenance and improvements.
  • MB
    Mary Bartsch
    Feb 9, 2026
    5.0
    This is the best Post Office in my area. Clerks and very cheery and helpful, and the line goes fast. This is the only Post Office near the Triangle you should consider. Others in Morrisville are a nightmare.
  • RP
    RAJENDRAKUMAR PANDYA
    Jan 30, 2026
    5.0
    Yesterday on 29th January’26 visited USPS Apex for passport issue in Walk in. Tracy has given an excellent service for that. Appreciate Tracy👍I suggest people who want to passport service can go to here.Thanks Tracy🙏
  • RB
    Rebecca Blikslager
    Jan 28, 2026
    5.0
    Always very helpful with PO Box
  • MJ
    Michael Jones
    Jan 13, 2026
    5.0
    Super helpful in finding and printing an old receipt with a tracking number I needed to get a refund! They made it quick and easy.
  • NA
    NUR ACADEMY
    Jan 9, 2026
    5.0
    Quay ❤️🥰🌺I was very pleased with the lady Quay working at the Post Office today; she was very helpful. I thank her; every institution needs such an employee.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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