The UPS Store

4.7
1691 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4425 in Apex offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nc Hwy 55 & Apex Peakway / Olive Chapel Village Near Lowes Foods.

Details

  • DeliveryNot available

Location

The UPS Store
5448 Apex Peakway Dr, Apex, NC
27502, United States

Hours

Reviews

4.7
1,691 reviews
5 stars
1,545
4 stars
18
3 stars
6
2 stars
11
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, especially Geraldine and Dawson, received high praise for their friendly, helpful, and attentive service, often going above and beyond for customers.

Efficiency

Customers frequently noted the quick and efficient service provided by the staff, making their visits pleasant and hassle-free.

Atmosphere

The store is described as welcoming and positive, with many customers appreciating the friendly interactions and caring attitudes of the employees.

Mixed Experiences

While most reviews are positive, there are some mentions of rude service from specific staff members, indicating inconsistency in customer experiences.
  • JR
    John Risko
    Dec 19, 2025
    5.0
    I really like these guys. Great service. And recently a print job didn’t turn out the way I wanted which was my fault, but they bent over backwards to make me happy. Then two weeks later they remembered me and Dawson threw in a free shipment. Amazing! Customer for life!
  • ED
    Evan Dorren
    Dec 19, 2025
    5.0
    Had a very pleasant experience during the busy holiday shipping season. I needed print, notary, and overnight mail services, and I expected I would be in there for hours getting it done. Geraldine and her team were quick, personable, and helpful and got me out the door with time to spare. Will definitely come here again for business services.
  • SS
    Selly Stuff
    Dec 13, 2025
    5.0
    I had a wonderful experience at the location in Apex nc. I was in a bit of a dilemma with shipping some photo boxes for a family friend who had just suddenly lost their daughter . The boxes were empty and didn’t weigh much but the size of them made it hard to find an inexpensive way to send together. Dawson was so sweet and understanding with my situation. He packed up the boxes with such care and was genuinely concerned that they were packed perfectly so they would arrive to the family without damage . It was refreshing to have a person behind the counter actually have feelings . Lately I feel like a large amount of store employees from Target to grocery stores , just do the bare minimum and it’s rare to find a caring person . The manager Geraldine was also super nice and compassionate. I will definitely go back with any of my shipping needs in the future .
  • DD
    David Dahan
    Dec 11, 2025
    5.0
    I had an excellent experience at this UPS Store. The service was outstanding from start to finish. Geraldine was incredibly helpful, patient, and professional. She guided me through everything I needed, made the process quick and easy, and went above and beyond to ensure everything was handled correctly. I truly appreciate the care and attention she provided. Highly recommend this location for excellent customer service!
  • LK
    Liz Koutsos
    Dec 11, 2025
    5.0
    Geraldine and her team are the best. They've helped me box and ship so many items, and done a great job. When something got broken in transit recently , Geraldine spent over 4 months working on the insurance claim to get me reimbursed (phone calls and emails to ups and to me to keep me informed pretty much weekly). Highly recommend for service and support!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4425 in Apex offer?

The UPS Store #4425 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, computer access, and small business services.