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The UPS Store

4.7
(1694 reviews)

Business Details

5448 Apex Peakway Dr, Apex, NC
27502, United States
(919) 367-2971
https://locations.theupsstore.com/nc/apex/5448-apex-peakway-dr

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4425 in Apex offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nc Hwy 55 & Apex Peakway / Olive Chapel Village Near Lowes Foods.

Details

  • DeliveryNot available

Location

The UPS Store
5448 Apex Peakway Dr, Apex, NC
27502, United States

Hours

Reviews

4.7
1,694 reviews
5 stars
1,549
4 stars
19
3 stars
6
2 stars
11
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Geraldine and Dawson, received high praise for their helpfulness, professionalism, and kindness, creating a welcoming atmosphere for customers.

Efficiency

Customers noted the quick and efficient service provided by the team, especially during busy times, making their visits pleasant and stress-free.

Mixed Experiences

While many reviews highlighted positive interactions, there were a few mentions of rude behavior from certain staff members, indicating inconsistency in customer service.

Convenience

The location is appreciated for its convenience and the variety of services offered, including shipping, printing, and notary services.
  • NG
    Nancy Graham
    2 days ago
    5.0
    Ms Geraldine has exceptional customer service! She led the way for me when there was a delivery issue with a package I had sent. She took the time to make several phone calls to determine what had happened. Then solved the issue. Thank you for all that you did!
  • SW
    steven wexler
    4 days ago
    5.0
    2/21/26-I have visited this store in Apex for over one year, and have found that the store manager, Geraldine, has done an outstanding job with hiring the people who help us in the store. They are all knowledgeable and very friendly. She also have been very helpful in helping me with a claim that I had to make, insuring that the claim was sent in quickly, and making sure that I have receive any payment. Great store and manager. Thanks Geraldine, Steven Wexler
  • CG
    Cheryl Gaw
    Feb 7, 2026
    5.0
    Dawson took great care of important family memorabilia shipped from Apex to our son in Austin. It delivered on time and in excellent condition. Thank you!
  • RP
    Ro Pass
    Feb 3, 2026
    5.0
    THE BEST ! I’m a frequent customer at this location and receive top notch service every time. Every one is friendly, professional and courteous. Thank you for being the best UPS store.
  • MA
    MaRaM A
    Feb 3, 2026
    5.0
    Outstanding Service from Geraldine! Geraldine truly made our experience at The UPS Store amazing. We came in with a lot of returns and it was not an easy task at all, but she handled everything with so much patience, professionalism, and the sweetest smile the entire time. She was incredibly helpful, organized, and made the whole process smooth and stress-free. Her positive attitude and kindness really stood out—she never rushed us and made us feel welcomed and appreciated as customers. You can tell she genuinely cares about her job and the people she helps. Geraldine is an absolute gem and a huge asset to this store. Thank you so much for the wonderful service!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4425 in Apex offer?

The UPS Store #4425 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, computer access, and small business services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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