The UPS Store

4.7
1681 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4425 in Apex offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nc Hwy 55 & Apex Peakway / Olive Chapel Village Near Lowes Foods.

Details

  • DeliveryNot available

Location

The UPS Store
5448 Apex Peakway Dr, Apex, NC
27502, United States

Hours

Reviews

4.7
1,681 reviews
5 stars
1,534
4 stars
18
3 stars
6
2 stars
11
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Dawson and Geraldine, received high praise for their friendliness, helpfulness, and professionalism, creating a positive atmosphere for customers.

Mixed Experiences

While many customers reported excellent service, some expressed dissatisfaction with certain staff members' attitudes, indicating inconsistency in customer service.

Efficiency

Customers noted the quick and efficient handling of shipping and notary services, with several mentioning the speed of service as a highlight.

Pricing Concerns

Some reviews mentioned dissatisfaction with pricing, particularly regarding charges for printing and shipping services.

Welcoming Environment

The store was described as clean and inviting, with staff making efforts to create a pleasant experience for customers.
  • SC
    Sherry Cochran
    3 days ago
    5.0
    Geraldine does not make you feel hurried and instead makes visiting the store enjoyable. Geraldine is really helpful and made sure my packages were packaged correctly. Every time I visit this UPS facility, Geraldine and her team always greet me with a smile and offer top-notch service!
  • TP
    Team Pieced
    Nov 11, 2025
    5.0
    I had an amazing experience with Dawson! I was having trouble figuring out how to send my presentation from my computer to the printer, and he went above and beyond to help me. He sat down with me, walked me through each step, and made sure everything printed perfectly. That’s the kind of customer service that goes well beyond just making a sale. Highly recommend this location — and Dawson in particular!
  • SS
    Saurabh Kumar Srivastava
    Nov 1, 2025
    5.0
    If you are sweating about VFS to and fro shipping labels. Just drop by this store and Mr. Dawson will take of it. Just like he did for us today. Kudos!
  • AO
    Armando R Ocando
    Oct 29, 2025
    1.0
    I’m giving this store one star as the lady with long hair is miserable. We have stopped twice at this store and she has been miserable both time. She won’t even acknowledge you when you say good morning or good afternoon. On top of that she goes around the store acting a bit angry at the world. Today at least the one younger man took over and was much nicer.
  • AD
    Arelys Delgado
    Oct 14, 2025
    5.0
    AMAZING STAFF!! I love this store. Every time I go in there even if I am having a hard day I always leave with a smile. The staff is extremely friendly, professional and kind. This last time I had forgotten to print my receipt and Dawson helped me and made it so easy for me to make a return. I recommend this store to anyone needing to make a shipment or even get cool stamps.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4425 in Apex offer?

The UPS Store #4425 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, computer access, and small business services.