United States Postal Service

2.6
59 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 320 S 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
320 S 2nd St, Albemarle, NC
28001, United States

Hours

Reviews

2.6
59 reviews
5 stars
21
4 stars
2
3 stars
1
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5
1 star
30
  • AW
    Arthur Walters
    Sep 9, 2025
    1.0
    Picked up today’s mail and a returned check from December 13, 2023!!!! Wow and no damage to the envelope or anything. Verified the business address to where the check was being mailed and it’s still the same P.O. Box address as always. Asked to speak to so called manager and see had no answers which I expected but whatever. So a check mailed from Albemarle post office going to Charlotte post office got lost from Dec 2023 to today Sept 9th 2025. Wow!!! I asked for some type of reimbursement for a canceled check fee, postage stamp anything but all I got was a slammed door because she couldn’t answer for the 21 month lost check. If only we had more options.
  • VK
    Victor Klay
    Jul 31, 2025
    1.0
    This review is for USPS leadership. The Albemarle office has always been dependable until recently. A new older gentleman with curly hair has started working here and is shockingly rude and unprofessional. He acts irritated to help anyone, speaks with an aggressive tone, and seems to take no pride in his job. It is disappointing to see one bad hire damage the reputation of a whole office. I strongly urge upper management to investigate this issue and take action. Customers deserve better.
  • AS
    Abraham Shaibi
    Jul 31, 2025
    1.0
    Most of the staff at the Albemarle USPS location are professional and helpful, but there's one employee, maybe a recent hire or transferred, older man with curly hair, who has completely changed the experience for the worse. His attitude is rude, dismissive, and aggressive toward customers. It is clear he does not want to be there or deal with people. This kind of behavior has no place in customer service and reflects poorly on USPS. Management needs to step in before more people are turned away.
  • CC
    Cindy
    Jul 26, 2025
    1.0
    --- I am very disappointed with the service at the Albemarle Post Office. During my recent visit, the staff member at the window was extremely unhelpful and rude. My husband had nine packages to send, the window clerk was ugly to him about having to scan each package. This kind of behavior is not only unprofessional but completely unacceptable. Having worked for the Postal Service in Atlanta for 32 years, I understand the importance of customer service. It's disheartening to see such a lack of support for customers in Albemarle. I plan on addressing this issue with higher management to ensure that no one else has to go through this!!! It will not be the Postmaster who I go to, it will be higher!!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.