Bell Aliant

4.4
321 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet Bell’s expert staff and get the latest mobile devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security. Venez chez Bell vous procurer appareils mobiles et accessoires dernier cri et profiter du meilleur réseau au pays. Découvrez la meilleure technologie Internet, le meilleur service télé au pays, une téléphonie fiable et de pratiques services de domotique.

Location

Bell Aliant
519 Westmorland Rd, Saint John, NB
E2J2H1, Canada

Hours

Reviews

4.4
321 reviews
5 stars
241
4 stars
25
3 stars
16
2 stars
12
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers praised the exceptional service provided by staff members, particularly Ratinder, Olu, and Sajid, highlighting their patience, knowledge, and willingness to help.

Professionalism

Many reviews noted the professionalism of the staff, with several customers mentioning how staff members took the time to explain options thoroughly and ensure customer satisfaction.

Product Knowledge

Customers frequently commented on the staff's extensive knowledge about products and services, which helped them make informed decisions.

Positive Experiences

A significant number of reviews reflected positive experiences, with customers expressing gratitude for the assistance they received and recommending specific staff members.

Service Issues

Some customers reported issues with billing discrepancies and connectivity problems, indicating a need for improvement in service reliability.
  • DC
    Dale Cogswell
    Nov 14, 2025
    1.0
    Is Bellaliant service degrading? Seems so. My new modem quit on Sunday: I lost phone, TV, and internet. I could not even reach a service center until Monday "for reasons beyond our control", the message said. When I did, the girl said the modem was defective and they would ship a new one. That would be 2 or 3 days, plus Remembrance Day, and she would not consider another method of getting me one: I offered to drive to Fredericton, or wherever, to pick one up. Wednesday it came -- still wouldn't work. Service man arrives Thursday (takes him 20 minutes to get to my house), fixed in it 5 minutes (connector), and I learn that the service people have extra modems in their vans! Five days -- Unable to call or do my internet work, and no TV! All needlessly. Yes, the service was poor and their methodology needs tweaking. I wonder if a Bell executive would have to wait five days.
  • SH
    Sue D Hebert
    Nov 13, 2025
    1.0
    Had issue with Ahlo 1 cell charging port. Rep at store lied to my face saying it was on recall and to contact Bell directly, that they would replace my phone. There is no recall. Do not buy Ahlo 1 It's garbage and now I'm stuck with it for two years.
  • SL
    sharon langley
    Nov 12, 2025
    5.0
    Ratinder was very helpful and friendly
  • RM
    Robert Morrison
    Oct 27, 2025
    5.0
    I had an issue with my phone not running any apps that I couldn’t solve and first level Bell support couldn’t figure out either. I dropped by Bell Aliant at the McAllister mall and within 10 minutes two of the staff had investigated and found and resolved the problem (a malfunctioning third party VPN app). It is a huge relief to have this resolved so quickly during a busy week of work and contact with clients both in New Brunswick and Ontario. Thanks Bell Aliant staff in Saint John!!
  • BS
    Balwinder Singh
    Oct 23, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Amazing Experience with Ratinder Kaur at Bell aliant! I had a wonderful experience thanks to Ratinder Kaur. She was extremely helpful, patient, and professional throughout the entire process. Ratinder kaur went above and beyond to make sure everything was taken care of and explained clearly. Her friendly attitude and dedication made all the difference. I truly appreciate all her help—highly recommend her to anyone looking for great service!

Frequently Asked Questions About Bell Aliant

What products and services does Bell Aliant offer at the McAllister Place location?

Bell Aliant at McAllister Place offers mobile devices, accessories, Canada’s best Internet technology, TV service, reliable phone, and smart home security services.

Where is Bell Aliant located in Saint John?

Bell Aliant is located at 519 Westmorland Rd, Level 1, McAllister Place, Saint John, NB, E2J2H1, Canada.