Business Details
About
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Hours
Reviews
4.7
173 reviews
5 stars
157
4 stars
3
3 stars2
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly from employees like Bahari, Nick, and Pierre, who were described as knowledgeable, helpful, and patient.
Product Knowledge
Customers frequently praised staff for their extensive knowledge about products and plans, which helped them make informed decisions.
Positive Experiences
Many customers reported positive experiences during their visits, often mentioning the ease of upgrading or purchasing new phones.
Staff Recommendations
Several reviews recommended specific employees, indicating a strong personal connection and satisfaction with the service received.
Issues with Customer Care
A few customers expressed dissatisfaction with customer care, particularly regarding issues with number retention and response times.
- PTPritom Thakur2 days ago5.0Bought a new phone today from Virgin. The sales person was Bahari. Really appreciate his service. Recommended from this guy.
- RMRagan MuiseOct 30, 20255.0After a really stressful 6 day trip across the country, my phone decided to stop working, so I stopped by the Virgin Plus Kiosk and Nick was a great help. I got a new phone for a good price and so did my partner.
- JPJoyce PitreSep 26, 20255.0This employee was very knowledgeable and helped me with my phone. I will definitely be back at Christmas to get a new one. Thankyou.
- EWErica WilcoxSep 3, 20255.0Great service from Bailey! Thank you!
- CMCindy MacKayAug 27, 20255.0Bahari was such a great help!! He went above & beyond to help me get my new phone set up & even helping me to transfer all the info to my new phone. Not every place & every person will do that. Thanks again Bahari!!
Frequently Asked Questions About Virgin Plus
Where is Virgin Plus located?
Virgin Plus is located at Level 1, 1381 Regent St, Regent Mall, Fredericton, NB E3C1A2, Canada.
What are the regular business hours of Virgin Plus?
Virgin Plus is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Is Virgin Plus currently open or closed?
Virgin Plus is currently open (not closed).
How can I contact Virgin Plus by phone?
You can contact Virgin Plus by phone at +1 506-454-0107.
Does Virgin Plus have a website where I can learn more?
Yes, you can visit their website at https://www.virginplus.ca to learn more.
What categories of services does Virgin Plus provide?
Virgin Plus offers telecommunications services including cell phone sales, service provision, and cell phone repair.
Are there other mobile phone stores near Virgin Plus?
Yes, nearby mobile phone stores include Jump Plus, TELUS, and Bell Aliant, all located in the Regent Mall area.
What other shopping options are nearby Virgin Plus at Regent Mall?
Nearby shopping options include Roots, Ardene, Reitmans, and lululemon among others, offering clothing, accessories, and more.
Are there dining options close to Virgin Plus?
Yes, dining options near Virgin Plus include Vanellis (pizza restaurant), Ms. Vanellis, New York Fries, and DAVIDsTEA for food and beverages within Regent Mall.
How can I use nearby points of interest to enhance my visit to Virgin Plus?
You can plan to shop at nearby stores like Michael Hill jewelry or relax at Cineplex Cinemas Fredericton before or after your visit to Virgin Plus, making your trip more enjoyable.