Bell Aliant

4.2
286 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet Bell’s expert staff and get the latest mobile devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security. Venez chez Bell vous procurer appareils mobiles et accessoires dernier cri et profiter du meilleur réseau au pays. Découvrez la meilleure technologie Internet, le meilleur service télé au pays, une téléphonie fiable et de pratiques services de domotique.

Location

Bell Aliant
1381 Regent St, Fredericton, NB
E3C1A2, Canada

Hours

Reviews

4.2
286 reviews
5 stars
204
4 stars
23
3 stars
15
2 stars
11
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Rakib, Chad, and Bahari for their exceptional service.

Technical Issues

Several reviews mentioned ongoing technical problems, including poor signal and internet connectivity issues, leading to customer dissatisfaction.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences, particularly regarding service quality and support.

Sales Assistance

Customers appreciated the assistance in selecting phones and plans, with several noting that staff helped them find better deals.
  • KC
    Kyla C
    2 days ago
    5.0
    Jesseb helped us out! Thanks Jesseb!
  • JJ
    Jack
    4 days ago
    1.0
    Worse in store customer service. We walked in to know pricing difference between having our phone bill on same plan or separated plan. The tech explained very rude to us without letting us ask our 3 questions and saying they cannot help us and that we were cutting them off speaking with an agressive tone. We had to walk away without a proper answer and called bell canada who took the time to explain all the pricing and helped us make our decision. Yelling at customer is the same type of agressive behavior that they would not put up with but its ok cause the TECH can lol . If bell canada was not there I would have change company.
  • JP
    Joy Porter
    Dec 19, 2025
    5.0
    Amazing service. Quick, super helpful.
  • DD
    Diane Downie
    Nov 28, 2025
    1.0
    They're customer service has hit an all time low...came did a partial install ,said the rest was on me and was easy ... well it didn't work ..but still charged me for not using their service
  • EM
    Eric Mayfield
    Nov 15, 2025
    2.0
    Great when it works but listening to tech support tell me that a car hit a pole and that took out the internet is about as bad as telling me that a moose ate the cable…especially when my next door and a few doors down neighbors aren’t having an issue. Then told that because the car, or the moose, cause the interruption, they couldn’t send out a technician. I ordered their competitor yesterday and that company showed up, ran a new line, and got me installed. Right after that, Bell worked, until this morning. So even after Bell fixed the line, there was still an issue (the issue started last Saturday). So I cancelled service. After unplugging all pods and extenders, everything worked perfectly. Saving 50% too.

Frequently Asked Questions About Bell Aliant

What products and services does Bell Aliant offer at its Regent Mall location?

Bell Aliant offers mobile devices and accessories, Bell Mobility plans, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect services at the Regent Mall store.

Where is Bell Aliant located in Fredericton?

Bell Aliant is located at 1381 Regent St, Level 1, inside Regent Mall, Fredericton, NB, E3C1A2, Canada.