United States Postal Service

2.7
30 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 614 1st Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
614 1st Ave, Laurel, MT
59044, United States

Hours

Reviews

2.7
30 reviews
5 stars
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1 star
16
  • SS
    Stevie Silliker
    Jan 3, 2026
    1.0
    My husband and I called into the office to schedule an appointment for our passports. The lady we spoke with was very nice. She told us we could fill out paperwork when we arrived. Did not tell us to bring anything with us other than our ID. When we arrived to the post office the two women working did not greet us nicely when we walked in. They looked annoyed before we even spoke to them. They asked us what we were there for and we told them we had an appointment to get our passports. They asked our names and laughed and said “where is your paper work”. We told them that we were told we could do our paperwork at the post office. They said “where is your birth certificate”, you could tell they did not want to help us with the process. Very unprofessional. Very rude and impatient. We drove from Billings to get this done, only to receive no help and very poor customer service. Would not recommend using this post office.
  • RR
    Russell
    Sep 25, 2025
    1.0
    Lively bunch….
  • SS
    Sean Star
    Aug 24, 2025
    1.0
    No thanks!
  • EE
    Ellie
    Jul 21, 2025
    1.0
    I truly don’t understand how this woman is still employed here. The employee with the colored hair is consistently rude every time I come in, and this last visit was the worst yet. She talked down to me, interrupted me when I tried to ask a simple question, and was incredibly snippy the entire time. After reading other reviews, it’s clear I’m not the only one who’s had this experience. It’s disappointing to see such unprofessional behavior continue unchecked at a government-run location.
  • RO
    Reno Olvera
    Jul 19, 2025
    1.0
    This facility runs a horrible operation. They change policies and do not update their customers for anything. Some of which they will just bypass certain houses in rural areas if the driver doesn't feel like delivering and then they will not work with you to schedule for a delivery or pick up at the facility. I have had more issues in the last year which would leave me to believe that they have a turnover problem and issue with management. Some of us rely on things to get delivered such as equipment for our business or personal items to have when we are going to fire assignments during fire season but hey they want to make it extremely difficult.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.