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United States Postal Service

2.5
(175 reviews)

Business Details

350 N Meridian Rd, Kalispell, MT
59901, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 350 N Meridian Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
350 N Meridian Rd, Kalispell, MT
59901, United States

Hours

Reviews

2.5
175 reviews
5 stars
52
4 stars
14
3 stars
6
2 stars
5
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members are praised for their friendliness and helpfulness, many customers report rude and unprofessional behavior from others.

Delivery Issues

Numerous complaints about lost, delayed, or misdelivered packages, with customers expressing frustration over the reliability of the delivery service.

Long Wait Times

Customers frequently mention long lines and wait times at the post office, often exacerbated by understaffing.

Phone Accessibility

Many reviews highlight difficulties in reaching the post office by phone, with reports of calls going unanswered or being disconnected.

Mixed Experiences

Overall, experiences vary widely, with some customers having positive interactions while others report significant dissatisfaction.
  • JH
    Jody hickey
    Feb 4, 2026
    1.0
    If I could rate it lower I would the gentleman in the morning was super passive aggressive and called me crazy for following up on a employers suggestion he definitely doesn't need to be working in customer service worked this morning and was extremely rude to me it wasn't the way people in postal service should behave and made me feel super uncomfortable. Please fix this. Thank you.
  • HP
    Hannah Prester (PresterBerry)
    Jan 6, 2026
    5.0
    As far as government services go- I have always been treated great. Workers have gone above and beyond. Clean, prompt and well set up.
  • JD
    Jill Dutcher
    Dec 31, 2025
    5.0
    We are blessed to have a caring staff, committed to great customer service.
  • SC
    Shirley Clark
    Dec 28, 2025
    5.0
    Great staff, they do an awesome job!
  • LB
    Lady Burke
    Nov 24, 2025
    2.0
    Just moved here. I went to the post office to change my locks and the gentleman was very kind and explained the process. He's the reason im giving this 2 stars. He explained I would get a call when keys are ready. A week later no keys ans no calls. I drove to the post office and this lady from the very beginning had a chip on her shoulder. I explained why I was there and she stated - normally they call. I stated - its been a week. She goes to the back and come back and shows me a hand written note on a slip stating they attempted to call me but couldn't because my VM was not set up. I showed her my call log to prove that was not the case. No missed calls. She kept pushing the narrative that I was called. Whatever point she was trying to make was getting lost on me as I again showed her the phone as proof that was not the case. I finally had to say - do you have my keys yes or no? With attitude she states she has them. She had them??? Then why are you fighting me?! Very rude and unprofessional. It was completely unnecessary to argue with me when she simply could have apologized for a miscommunication and left it at that.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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