United States Postal Service

2.5
170 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 350 N Meridian Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
350 N Meridian Rd, Kalispell, MT
59901, United States

Hours

Reviews

2.5
170 reviews
5 stars
49
4 stars
13
3 stars
5
2 stars
4
1 star
99

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported lost or misdelivered packages, with claims of lazy delivery practices and lack of accountability from staff.

Customer Service

Many reviews highlighted poor customer service, including rude staff interactions and difficulty reaching the office by phone.

Wait Times

Customers frequently mentioned long wait times at the post office, with some reporting waits of 30-40 minutes.

Staff Performance

While some staff were praised for their friendliness and helpfulness, others were criticized for being rude and unhelpful.

Operational Efficiency

Overall, customers expressed frustration with the operational delays and inefficiencies in package handling and delivery.
  • JH
    Jenean H
    Nov 17, 2025
    1.0
    A few blocks away, there's another person with 99 as an address. The poor lady at that address ought to get paid by the post office as when she continually & incessantly gets our stuff, she has to bring it to us. Now it's getting worse, because we have to deliver her stuff that We get & we're not getting paid by the PO either. Should we both stack up each other's packages? Then make trips back & forth to each other? Share each other's wasted time? But that would make us Codpendants with the PO, so I guess there's nothing we can DO.
  • CW
    Calvin Webster
    Nov 14, 2025
    5.0
    Debbie was a huge help and very kind! Appreciate all the USPS does for me!
  • NW
    Nathan Wentworth
    Nov 4, 2025
    1.0
    I’ve lived in several major, metropolitan cities And I have never seen a post office more poorly managed, staffed, andoperated than this one here. It’s almost like they’re trying to deny the fact that 100,000 plus people have moved here in the last six years but they’re like yeah we only need one postmaster because like we’re tiny little Kalispell. I just went in there to ship a package today and the line was out the frigging door. We’re talking 20 to 25 people in line and one freaking person behind the counter. It’s not even Christmas. It’s 2 o’clock in the afternoon on a Tuesday. And it’s like this every single time you go in there. 10 people walking around in the back trying to ignore the fact that you’re staring at them with a Death stare, and one person upfront, who can barely understand their job. This place is a joke
  • GH
    Gary Hill
    Oct 29, 2025
    1.0
    How many lost or mis-delivered items have to happen before the manager of this office gets replaced ?!? When we could actually drive out of state from the flathead, to pick up a package & return home faster than the P/O can get it here? Yes, that's a serious problem.
  • RA
    Ronnie Alford
    Oct 24, 2025
    5.0
    I had to turn in a change of address card as I had moved. I had to get a P.O. box due to my new location and when I went into the post office and had to wait the minimum 10-15 😅- a young woman named Suzi helped me get the new po box, verify my info and in no time at all, less than 5min, I was set to go and done. I've dealt with many of the clerks in this branch of the USPS and hands down by far Suzi was the sweetest, helpful and most knowledgeable of any clerks I have dealt with here or really any post office I've been in! Thanks for the efficiency Suzi!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.