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FedEx Ship Center

3.1
(183 reviews)

Business Details

1400 Air Cargo Dr, Great Falls, MT
59404, United States
(800) 463-3339
https://local.fedex.com/en-us/mt/great-falls/gtfa

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Great Falls, MT when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
1400 Air Cargo Dr, Great Falls, MT
59404, United States

Hours

Reviews

3.1
183 reviews
5 stars
78
4 stars
17
3 stars
8
2 stars
8
1 star
72

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with packages being delivered to the wrong address or not delivered at all, often citing false claims of delivery attempts.

Customer Service

While some reviews praised the friendliness and helpfulness of staff, many others expressed frustration with the automated customer service system and lack of human assistance.

Service Delays

Customers frequently complained about significant delays in package delivery, with some packages taking much longer than expected to arrive.

Inconsistent Experience

Feedback varied widely, with some customers having positive experiences at the service counter, while others faced serious issues with delivery and service quality.
  • GP
    Gabrielle Payne
    Jan 30, 2026
    1.0
    Fedex has delivered to our address MULTIPLE TIMES and now all of the sudden, i order something and they want to say it’s an “incorrect address”. Called customer service (january 29th), spoke to a really nice guy who told me that message was false since they didn’t even attempt to deliver my package that day and it should be out for delivery the next day (january 30th). Checked package the next morning and didn’t show it was out for delivery so i called customer service AGAIN and they couldn’t give me an explanation as to why they’re all of the sudden saying it’s an incorrect address, but could only put a ticket in for me stating the address is correct. THEY SHOULD KNOW ITS CORRECT SINCE THEY’RE CONSTANTLY DELIVERING HERE. literal bull crap.
  • HV
    Hayden Vick
    Dec 20, 2025
    1.0
    Delay, delay, delay, delay, this is what happens when you don’t incentivize your employees and pay them by the day and not the hour. Absolute Garbage
  • SS
    Slim
    Dec 18, 2025
    1.0
    Deliver stuff to the wrong people's address. And then you can only get an automated messaging system. That doesn't understand anything, not awesome at all. 0 stars isn't an option, so one it is.
  • RT
    RJ Trevena
    Dec 12, 2025
    5.0
    Very friendly and fast service.
  • IF
    Ian F
    Oct 25, 2025
    1.0
    Every single time a shipper uses fedex in GreatFalls, I cringe. Yet again, my package was "delivered" somewhere. Not at my house- I have cameras. Customer service is absolutely worthless when you call them.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Great Falls, MT offer?

FedEx Ship Center offers packing supplies, boxes, expedited, standard, and economy shipping services including FedEx Express, Ground, Freight, and International shipping.

What are the operating hours of the FedEx Ship Center in Great Falls?

The FedEx Ship Center is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.

Brand Certified Facts from FedEx Ship Center

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Certified February 22, 2026Yext Knowledge Graph
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