Visit FedEx Ship Center in Great Falls, MT when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
While some customers praised the friendly and helpful staff, many expressed frustration with poor customer service and difficulty reaching a human representative.
Delivery Issues
Numerous reviews highlighted consistent problems with package misdelivery, delays, and drivers failing to follow delivery instructions.
Location Accessibility
Customers noted that the location is inconvenient to reach, and there are not enough drop-off sites to accommodate demand.
Mixed Experiences
Overall, experiences varied widely, with some customers reporting excellent service while others faced significant issues.
HV
Hayden Vick
Dec 20, 2025
1.0
Delay, delay, delay, delay, this is what happens when you don’t incentivize your employees and pay them by the day and not the hour. Absolute Garbage
SS
Slim
Dec 18, 2025
1.0
Deliver stuff to the wrong people's address. And then you can only get an automated messaging system. That doesn't understand anything, not awesome at all. 0 stars isn't an option, so one it is.
RT
RJ Trevena
Dec 12, 2025
5.0
Very friendly and fast service.
IF
Ian F
Oct 25, 2025
1.0
Every single time a shipper uses fedex in GreatFalls, I cringe.
Yet again, my package was "delivered" somewhere. Not at my house- I have cameras. Customer service is absolutely worthless when you call them.
JV
Jasper Volkswagen
Sep 15, 2025
1.0
Don't believe the website. They will not help with shipping "dangerous goods."
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Great Falls, MT offer?
FedEx Ship Center offers packing supplies, boxes, expedited, standard, and economy shipping services including FedEx Express, Ground, Freight, and International shipping.
What are the operating hours of the FedEx Ship Center in Great Falls?
The FedEx Ship Center is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Where is the FedEx Ship Center in Great Falls, MT located?
It is located at 1400 Air Cargo Dr, Great Falls, MT 59404, USA.
What payment options are accepted at FedEx Ship Center?
FedEx Ship Center accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I schedule a residential delivery or hold shipments for pickup at this FedEx Ship Center?
Yes, you can have your FedEx shipments held for pickup or schedule your next residential delivery using FedEx Delivery Manager.
Is there a mobile app to manage FedEx shipping services?
Yes, you can use the FedEx app available on both Apple App Store and Google Play Store to access shipping services and track shipments.
What nearby places can help me get to the FedEx Ship Center in Great Falls?
Great Falls International Airport is nearby, making it convenient to access the FedEx Ship Center if traveling by air. Additionally, multiple car rental agencies like Thrifty Car Rental, Dollar Rent A Car, and Hertz are available close by for your transportation needs.
Are there dining options near FedEx Ship Center for visitors?
Yes, visitors can enjoy nearby dining and lounge options such as Air Host Restaurant & Lounge and Rockies Kitchen and Bar, ideal for a meal or refreshment before or after visiting FedEx.
What other courier and delivery services are near FedEx Ship Center?
Nearby FedEx Express Ship Center offers additional courier and delivery services in the area, along with local post offices for mailing needs.
How can I contact FedEx Ship Center in Great Falls for more information?
You can reach FedEx Ship Center by phone at +1 800-463-3339 or visit their website at https://local.fedex.com/en-us/mt/great-falls/gtfa for more details.