United States Postal Service

2.4
84 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 65 1st St E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
65 1st St E, Columbia Falls, MT
59912, United States

Hours

Reviews

2.4
84 reviews
5 stars
24
4 stars
6
3 stars
2
2 stars
2
1 star
50
  • JH
    James Hennessy
    Oct 15, 2025
    1.0
    I am a small business owner that receives packages daily. I’m also a dog owner which apparently do not work together according to the Columbia Falls Postal Service. Today my pregnant wife went to pick up packages for me and our business and was screamed at by the post master. We get attempted delivery slips daily so it’s almost impossible to know which ones have been picked up or not. USPS refuses to deliver packages to our house because we have dogs. We were also told (yelled) that my wife can’t pickup packages for me or our business due to the divorce rate. The postal service has one job and it’s to deliver mail and they can not do that. Unfortunately I can not choose what service I’m sent mail through but if I could I would NEVER pick USPS.
  • KD
    Katlyn Dorries
    Sep 27, 2025
    3.0
    The people were nice and helpful, but the system is annoying if you live in an apartment. Not their fault.
  • HO
    Hayley Offutt
    Sep 12, 2025
    1.0
    Spelled my name so completely wrong on my mailbox and received an attitude about it when I brought it to their attention. This is after mail being missing for about a month and a half. It may not be their fault but the lack of understanding is pretty obvious from their tone.
  • HR
    Heather Reddig Montana Realty
    Sep 5, 2025
    5.0
    I had an enjoyable experience when I purchased 3 booklets of flower stamps here. The workers were not only pleasant but efficient as well. Thank you Columbia Falls post office.
  • MH
    Marcus Hafferman
    Jul 23, 2025
    1.0
    *Update 7-23-25, 1:20 P.M.* The package from July 22nd was stolen from my front porch. Even after the carrier, who is new apparently, was instructed to not leave packages on front doors in our apartment building because of mail thefts. The post office refuses to take accountability. Even if the package is indeed found, I want it to be noted that the United States Post Office in Columbia Falls, Montana Filed a police report at 1:15 P.M. July 23rd. DO NOT HAVE YOUR MAIL DELIVERED BY THIS PARTICULAR POST OFFICE. GET A P.O. BOX IN A DIFFERENT CITY. Packages will say delivered, and when I go to check, they're never there. This is the third time this has happened in less than a month. I've never experienced a post office so disorganized and uncaring. When you call to inquire where your package is, it's always "I don't know, let me call the carrier and find out". I had a package delivered yesterday, July 22nd, that said delivered on Friday, July 18th. What in god's name is going on? There needs to be some accountability here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.