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The UPS Store

3.9
(213 reviews)

Business Details

1627 W Main St, Bozeman, MT
59715, United States
(406) 585-8000
https://locations.theupsstore.com/mt/bozeman/1627-w-main-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2007 in Bozeman offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To McDonald's.

Details

  • DeliveryNot available

Location

The UPS Store
1627 W Main St, Bozeman, MT
59715, United States

Hours

Reviews

3.9
213 reviews
5 stars
149
4 stars
5
3 stars
2
2 stars
4
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some employees received praise for being friendly and helpful, others were described as rude and unhelpful.

Pricing Issues

Customers expressed dissatisfaction with high shipping and packaging costs, feeling that prices were inconsistent and often too high.

Operational Challenges

Several reviews highlighted issues with lost packages, delays, and poor communication, particularly under new ownership.

Staff Competence

There are concerns about staff knowledge and efficiency, with some customers noting a decline in service quality compared to previous management.

Positive Experiences

Despite the negative feedback, many customers reported positive experiences with specific employees who provided excellent service.
  • AB
    A B
    Feb 4, 2026
    1.0
    Extortion fee to print a label
  • AG
    Anna G
    Jan 15, 2026
    1.0
    extremely unhelpful and rude, “name, address, number, insert card, here” - no conversation or manners, worker scrolling on her phone while I was trying to purchase an envelope and ship a package.
  • HH
    Hardrose
    Jan 5, 2026
    1.0
    What a joke $17.00 to send out an envelope that doesn't even way a full oz. Companies like this would rather watch businesses and people struggle. Just last month it was 14.99
  • LD
    lynnsey davis
    Dec 22, 2025
    1.0
    Im assuming the carrier works out of this store but whatever carrier has unkept black or dark brown hair, big bushy eyebrows, and looks like he’s no older than 22. Is rude and gross!!!! Not only was my package mistreated but he was picking his teeth as he walked up to my door. 🤢 I will be calling customer service and getting a refund for my item because I will not be touching this package.
  • SS
    shairon wittke sears
    Dec 15, 2025
    5.0
    I LOVE going to this UPS store!! The customer service there is exceptional and they are all so very efficient and quick!, friendly too, even during stressful busy hours and long days!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Bozeman offer?

The UPS Store in Bozeman offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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