RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Terrible delivery service, repeatedly delayed our delivery for various reasons. Company would schedule deliveries via their website and then cancel the day prior. Unfortunately this is the only delivery service Serta uses so after a month of delays and excuses we ultimately had to cancel our order.
ER
Erik Rassi
Mar 24, 2026
5.0
Great service, professional team and the process was smooth.
MB
Merel blublu
Feb 24, 2026
5.0
Earlier than expected, great communication, and quick and easy delivery.
LJ
Lorrie J
Feb 13, 2026
5.0
Great delivery service. Very professional and courteous delivery men. RXO provided me detailed tracking of my order from start to finish. I really appreciate that. Would definitely recommend.
AK
Anthony Kowal
Feb 10, 2026
1.0
RXO is an absolute disaster of a delivery company. They pushed my delivery back multiple times with no real explanation and made it impossible to get any straight answers. Customer service is beyond terrible—rude, dismissive, and I was literally hung up on during calls.
This is a tv I had ordered on Amazon that I was supposed to get in two days.
There are no pickup options, so you’re completely trapped waiting while they keep changing dates. I was repeatedly told they would “email the local hub,” which was an obvious lie—nothing ever happened, no follow-up, no accountability.
This company wastes your time, lies to your face, and clearly does not care about customers at all. Avoid RXO at all costs unless you enjoy frustration and incompetence.
I’m still waiting for my delivery currently and couldn’t be more frustrated.
RXO is the largest provider of last mile logistics for heavy goods in North America, specializing in deliveries, assemblies, and installations.
Where is RXO located?
RXO is located at 2575 N Frontage Rd, Billings, MT 59101, USA.
What are RXO's business hours?
RXO operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
How can I contact RXO for inquiries or support?
You can contact RXO by phone at +1 800-883-4593 or email at lastmile@rxo.com.
Which languages does RXO support for customer communication?
RXO supports both English and Spanish for customer communication.
Does RXO offer installation services for delivered goods?
Yes, RXO arranges approximately 500,000 assemblies and installations annually along with last mile deliveries.
How can I learn more about RXO's last mile logistics services online?
You can visit RXO's website at https://www.rxo.com or learn more about their last mile services at https://last-mile.xpo.com/.
What nearby transportation and logistics services are close to RXO’s location?
Nearby services include XPO Logistics, Inc., which provides freight and cargo services, and Penske Truck Rental for truck and trailer rentals.
Are there convenient places to stop for fuel near RXO?
Yes, Pilot Truckstop, CAT Scale, Conoco, and Town Pump are nearby gas stations and convenience stores for fueling needs.
What entertainment or dining options can I find near RXO?
Nearby entertainment and dining options include Montana Lil's Casino, Lucky Lil's Casino, McDonald's, Heifers Cafe, and Jin's Buffet, providing a variety of casino, restaurant, and fast food choices.
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