RXO

Reviews

• DS

  Daniel Scherer

  Mar 27, 2026
  1.0
  Terrible delivery service, repeatedly delayed our delivery for various reasons. Company would schedule deliveries via their website and then cancel the day prior. Unfortunately this is the only delivery service Serta uses so after a month of delays and excuses we ultimately had to cancel our order.
• ER

  Erik Rassi

  Mar 24, 2026
  5.0
  Great service, professional team and the process was smooth.
• MB

  Merel blublu

  Feb 24, 2026
  5.0
  Earlier than expected, great communication, and quick and easy delivery.
• LJ

  Lorrie J

  Feb 13, 2026
  5.0
  Great delivery service. Very professional and courteous delivery men. RXO provided me detailed tracking of my order from start to finish. I really appreciate that. Would definitely recommend.
• AK

  Anthony Kowal

  Feb 10, 2026
  1.0
  RXO is an absolute disaster of a delivery company. They pushed my delivery back multiple times with no real explanation and made it impossible to get any straight answers. Customer service is beyond terrible—rude, dismissive, and I was literally hung up on during calls. This is a tv I had ordered on Amazon that I was supposed to get in two days. There are no pickup options, so you’re completely trapped waiting while they keep changing dates. I was repeatedly told they would “email the local hub,” which was an obvious lie—nothing ever happened, no follow-up, no accountability. This company wastes your time, lies to your face, and clearly does not care about customers at all. Avoid RXO at all costs unless you enjoy frustration and incompetence. I’m still waiting for my delivery currently and couldn’t be more frustrated.

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