United States Postal Service

2.6
63 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2250 Grant Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2250 Grant Rd, Billings, MT
59102, United States

Hours

Reviews

2.6
63 reviews
5 stars
18
4 stars
8
3 stars
2
2 stars
3
1 star
32
  • AD
    Atty. RJ Dieken (Deke)
    6 days ago
    1.0
    Lol, the drive through drop off box is facing AWAY from the drive through...stupid like only a government agency can pull off!
  • AW
    Angela Watson
    Sep 26, 2025
    1.0
    The people who work at this post office are rude. The one tells me I have to pay for my Poshmark package and was arguing with me. He ended up apologizing. The other just treats you like you’re dumb if you ask a question. The lady is a tape hoarder. First I had to go cause she said only boxes. I went to get a box and asked for a piece of tape and she refuses. So I had to go to another post office the next day and brought my tape. The guy was so friendly he even told me he would give me extra tape. I will never return to the Grant Avenue post office. Rudest staff I’ve ever been around in my life.
  • DM
    D M
    Jul 22, 2025
    1.0
    A model of inefficiency.
  • SJ
    Seth Jacobsen
    Jul 21, 2025
    1.0
    The phone service sucks. Can't get ahold of a person. Just got walked in circles by the robot.
  • MB
    Melanie Bryant
    Jul 17, 2025
    5.0
    I'm so thankful for the staff at this post office. On several occasions they have went out of their way to help me. I would like to give a special shout out to Kevin, George, Dana, Mary, and Tracy. I am at this location almost every day and these employees keep me coming back. I really really appreciate you all and I cannot say thank you enough for all you do!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.