United States Postal Service

2.5
64 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 710 Wicks Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
710 Wicks Ln, Billings, MT
59105, United States

Hours

Reviews

2.5
64 reviews
5 stars
18
4 stars
4
3 stars
3
2 stars
5
1 star
34
  • CH
    Caleb Horner
    Dec 2, 2025
    1.0
    They have misplaced my package more than once when delivered by them. 836 yellowstone
  • KS
    Kailey Skye
    Nov 24, 2025
    5.0
    I do business through this usps regularly and the gals here are always so helpful if something goes wrong and so awesome to see on every other day when things usually go right! I honestly have very few issues through this post office. Thank you Christy and Bailey for your awesome customer service <3
  • DH
    Debbie Hoffman
    Nov 22, 2025
    3.0
    I'm not sure who is delivering mail this past week but I'm upset to say the least. Your postman has always brought packages too big for the mailbox to our front door or on the step. Two packages I received this week (yesterday and today) have been left laying on the ground beside the mailbox which is across the street from the house. Pretty easy for someone to steal or damage to the package. My address is 2233 Echo Drive zip 59105. Would you check this out for me?
  • KM
    Krystal Myers
    Sep 13, 2025
    5.0
    Bailey was super friendly and fast. Definitely answered all my questions. She Definitely needs a raise or promoted. She was super fast and efficient. Top notch customer service.
  • ZK
    zayda kober
    Sep 8, 2025
    1.0
    Had a package “delivered” at my mailbox box on September 6th, went to grab it wasn’t there. Waited till today Monday September 8th to go to the post office to see if things got missed and it was there. The lady was helpful and looked up its location, said it was delivered and maybe they forgot to put the key in my box. Fast forward to about 4:15pm today, I see the mail man at all boxes so I stopped to see if he could get my package out for me, he looked in all of them and said I’m so sorry but it’s not here. Confused I go back to the post office and all they say is I should file a claim and they will talk to the guy who did deliveries on Saturday and he never messes up but maybe the key was put into someone else’s mail box or they forgot to put a key in my box. Well now I’m out of a $400 dollar package, I guess if someone else in my neighbor got it they got pretty lucky.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.