The UPS Store

Reviews

• RW

  Rebecka Wagner

  3 days ago
  5.0
  Diane was super helpful & does a great job. She is attentive & friendly to all customers- no matter the rush.
• BE

  bovine extraterrestrial

  Mar 13, 2026
  1.0
  Wow. Just wow. They took advantage of my 80 year old grandfather by sending a package meant for me, an individual in Sioux Falls, SD, to a store in Virginia. The two addresses couldn't be more dissimilar, and prior to this I had hoped that a parcel service would understand that South Dakota and Virginia are across the country from each other but I am more and more disappointed with every conversation I have with this store and UPS corporate. They claim that since my 80 year old, technologically challenged grandpa hit "yes" on a pin pad that they can't even refund the postage, and all they can do is offer a discount on the next package he mails- but why would he have any reason to go back? For them to send his package to another incorrect address?? I understand we are all human and we all make mistakes but UPS will not make things right when errors happen so I will never mail anything through them ever again. Don't go here unless you want to waste your time and money.
• CC

  Cathy Comly

  Feb 28, 2026
  5.0
  They are the most helpful nice people
• JI

  James Ingram

  Feb 6, 2026
  5.0
  Krista gets 5 stars for superior customer service. Help me out big time. 🫡👍
• NT

  Nateal Trowbridge

  Jan 29, 2026
  5.0
  The UPS heights location is the best! I require frequent prints and copies for work and I love using the email ahead feature. This team works quick and is always friendly. Highly recommended! Thanks!