Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2594 in Billings offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Thompson Pools Plaza Adjacent To Mt Rescue Mission Bargain Ctr.
Details
- DeliveryNot available
Location
Hours
Reviews
4.1
220 reviews
5 stars
167
4 stars
5
3 stars1
2 stars
6
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Kristin, Tawny, and Antonia for their exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service provided, especially during busy times, making the experience pleasant for customers.
Mixed Experiences
While most feedback was positive, some customers reported poor experiences with customer service, particularly regarding delivery issues and unhelpful responses.
Store Environment
The store was frequently described as clean and welcoming, contributing to a positive customer experience.
- AAAndrewJan 3, 20265.0I was helped by Riker. Sorry bud if I spelled it incorrectly. He is excellent his job and very friendly. I went to the other UPS store in town first and the woman behind the counter was not very pleasant, to put it nicely. Even though it is out of my way I went to this UPS store instead. The difference in levels of customer service was like night and day.
- JSJ ScottDec 28, 20251.0Very poor customer service when I went in on Sunday. Provided no help to establish a mailbox and had no interest in trying to help. Would not recommend this location.
- SAShane AtwoodDec 16, 20255.0Very friendly and efficient for a large order we just sent out
- ABAndrew & Rebecca BoyceDec 7, 20255.0Hey, I just wanted to complement one of your employees. I was in the UPS store today which I am in there a lot and I had left a roll of tape and a pair of scissors and one of my packages got confused and a label got left off of it when I was there last week, but Kristin hung onto it, remembered who I was when I came in, returned my scissors and my tape to me, and helped me get a label on the package and make sure it landed where it needed to go!!! She is such a nice lady and she’s always very friendly and very helpful and I just wanted to let you know what an awesome employee you have in her! 😊
- BBBig BlastNov 16, 20251.0Did not deliver on time, I paid $96 for a guaranteed time and it was late. I was told they would request a reimbursement, not sure how long that takes or if it will even happen.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Billings offer?
The UPS Store #2594 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, computer access, and small business services.
What are the operating hours of The UPS Store #2594?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM, with possible holiday closures.
Is The UPS Store #2594 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, though hours may vary on holidays.
Where is The UPS Store located in Billings?
It is located at 1302 N 24th St W, Billings, MT 59102, inside Thompson Pools Plaza adjacent to Mt Rescue Mission Bargain Center.
What payment methods are accepted at The UPS Store?
Payments can be made via American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #2594 provide mailbox rental services?
Yes, mailbox rentals and mailbox services are available for managing your mail and packages.
Are there any special offers or coupons available at The UPS Store?
Yes, you can save big with special offers and coupons available on their website.
What nearby fitness options are available around The UPS Store?
Better Body Fitness is a nearby gym where customers can work out before or after visiting The UPS Store.
What local shopping destinations are close to The UPS Store?
Thompson Pools shopping plaza is adjacent to The UPS Store, and nearby locations include Four Winds Quilting for arts and crafts and CVS Pharmacy for health and medical supplies.
Are there nearby professional services close to The UPS Store?
Yes, nearby professional services include Shred Nations for shredding, Rocky Mountain Crime Consultants for legal services, and Custard Insurance Adjusters for insurance needs.