Brand Certified
The UPS Store
4.2(223 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
1302 N 24th St W, Billings, MT
59102, United States
Certified by The UPS Store • Feb 22, 2026
(406) 655-9856
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/mt/billings/1302-n-24th-st-w
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2594 in Billings offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Thompson Pools Plaza Adjacent To Mt Rescue Mission Bargain Ctr.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.2
223 reviews
5 stars
170
4 stars
5
3 stars1
2 stars
7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and efficient, with many specific mentions of individual employees like Kristin, Antonia, and Tawny for their exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service provided, especially during busy times, making the experience pleasant for customers.
Mixed Experiences
While most feedback was positive, there were some reports of poor customer service and issues with package handling, indicating inconsistency in service quality.
Store Environment
Customers appreciated the welcoming atmosphere and cleanliness of the store, contributing to a positive overall experience.
- DSDarlene Steinhall4 days ago5.0Great people make a great experience!
- LLLisa LisaFeb 13, 20265.0Always friendly & efficient! Thank you
- TBTy BauerFeb 11, 20262.0Got my order figured out after 4 different calls. Automated service does not have sufficient options, too many ads or notices before getting to inquiries and phone agents are too difficult to get ahold of
- AAAndyJan 14, 20265.0I arrived at the UPS Store bearing six returns—each more convoluted than the last, with labels that seemed to mock me and QR codes a plenty. What followed was nothing short of a masterclass in forbearance. Chikana and Brad took command of this logistical campaign and conducted themselves with the unflinching composure of Roman legionaries facing a barbarian horde. They scanned, repackaged, reprinted, and re-explained every arcane detail while I stood there, a hapless auxiliary asking the same questions in slightly different phrasings. Not once did their discipline falter; not once did a sigh escape to betray mortal frustration. In approximately twenty-five minutes, they transformed my chaotic procession of packages into six neatly vanquished returns—no tribute in extra fees exacted, no casualties sustained. Caesar himself, were he to witness such steadfast valor in the face of civilian ineptitude, would have awarded them the corona civica and paraded them through the Forum. To the staff and Chikana // Brad: your service was exemplary, your patience imperial. Should I ever return with another cohort of errant parcels, know that I shall do so with profound gratitude—and perhaps a modest offering of coffee. Well done.
- AAAndrewJan 3, 20265.0I was helped by Riker. Sorry bud if I spelled it incorrectly. He is excellent his job and very friendly. I went to the other UPS store in town first and the woman behind the counter was not very pleasant, to put it nicely. Even though it is out of my way I went to this UPS store instead. The difference in levels of customer service was like night and day.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Billings offer?
The UPS Store #2594 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, computer access, and small business services.
What are the operating hours of The UPS Store #2594?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM, with possible holiday closures.
Is The UPS Store #2594 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, though hours may vary on holidays.
Where is The UPS Store located in Billings?
It is located at 1302 N 24th St W, Billings, MT 59102, inside Thompson Pools Plaza adjacent to Mt Rescue Mission Bargain Center.
What payment methods are accepted at The UPS Store?
Payments can be made via American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #2594 provide mailbox rental services?
Yes, mailbox rentals and mailbox services are available for managing your mail and packages.
Are there any special offers or coupons available at The UPS Store?
Yes, you can save big with special offers and coupons available on their website.
What nearby fitness options are available around The UPS Store?
Better Body Fitness is a nearby gym where customers can work out before or after visiting The UPS Store.
What local shopping destinations are close to The UPS Store?
Thompson Pools shopping plaza is adjacent to The UPS Store, and nearby locations include Four Winds Quilting for arts and crafts and CVS Pharmacy for health and medical supplies.
Are there nearby professional services close to The UPS Store?
Yes, nearby professional services include Shred Nations for shredding, Rocky Mountain Crime Consultants for legal services, and Custard Insurance Adjusters for insurance needs.
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