Business Details
About
Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.7
197 reviews
5 stars
176
4 stars
5
3 stars2
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Delivery Experience
Many customers praised the delivery drivers for being professional, courteous, and efficient, although some reported issues with incorrect deliveries and poor communication.
Customer Service
While some customers had positive interactions with delivery staff, many expressed frustration with the overall customer service, particularly regarding scheduling and communication.
Timeliness
Several reviews noted delays in delivery times and scheduling changes, leading to dissatisfaction among customers.
Professionalism
The delivery personnel were frequently described as professional and friendly, contributing positively to the overall delivery experience.
- LPLindsay Pearson2 days ago1.0Absolutely treated like crap! Delivery never showed up! Finally received an email to go get it! So I get there, can’t get in, finally get someone to answer the phone! Wes answered, I start to explain my situation and he hangs up on me! Does not answer the phone when I call right back. And the customer service when I finally did get in was shit! I will never order anything if it’s delivered through RXL again! Worst service ever
- MPMichelle PfeifferDec 30, 20255.0Excellent communication and delivery. Thank you RXO
- LSLori SigurdsonDec 19, 20255.0Delivery drivers were very nice and efficient.
- AKAnn KennedyDec 7, 20255.0Delivery guys were so nice and professional! So impressed!!
- KAKaren AllenNov 8, 20255.0Delivery was wonderful. What nice professional driver. Kind and courteous ! Great experience.
Frequently Asked Questions About RXO
What type of logistics services does RXO provide?
RXO is the largest provider of last mile logistics for heavy goods in North America, specializing in deliveries, assemblies, and installations.
Where is RXO located?
RXO is located at 2575 N Frontage Rd, Billings, MT 59101, USA.
What are RXO's business hours?
RXO operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
How can I contact RXO for inquiries or support?
You can contact RXO by phone at +1 800-883-4593 or email at lastmile@rxo.com.
Which languages does RXO support for customer communication?
RXO supports both English and Spanish for customer communication.
Does RXO offer installation services for delivered goods?
Yes, RXO arranges approximately 500,000 assemblies and installations annually along with last mile deliveries.
How can I learn more about RXO's last mile logistics services online?
You can visit RXO's website at https://www.rxo.com or learn more about their last mile services at https://last-mile.xpo.com/.
What nearby transportation and logistics services are close to RXO’s location?
Nearby services include XPO Logistics, Inc., which provides freight and cargo services, and Penske Truck Rental for truck and trailer rentals.
Are there convenient places to stop for fuel near RXO?
Yes, Pilot Truckstop, CAT Scale, Conoco, and Town Pump are nearby gas stations and convenience stores for fueling needs.
What entertainment or dining options can I find near RXO?
Nearby entertainment and dining options include Montana Lil's Casino, Lucky Lil's Casino, McDonald's, Heifers Cafe, and Jin's Buffet, providing a variety of casino, restaurant, and fast food choices.