United States Postal Service

1.8
202 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 96 N Weaver St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
96 N Weaver St, Belgrade, MT
59714, United States

Hours

Reviews

1.8
202 reviews
5 stars
30
4 stars
5
3 stars
8
2 stars
11
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight the rudeness and unprofessional behavior of staff, particularly an older male employee, leading to a consistently negative customer experience.

Delivery Issues

Customers frequently report significant delays in mail and package deliveries, with many stating that items are marked as delivered but never received.

Staffing Problems

Many reviews mention understaffing as a contributing factor to poor service and delivery issues, with customers expressing frustration over the lack of accountability.

Mixed Employee Experiences

While some employees are praised for their helpfulness, the overall sentiment is overshadowed by complaints about a specific rude employee, leading to a divided perception of staff.

Community Impact

The poor service has led to frustration among local residents and businesses, with many expressing a desire for better management and accountability from the post office.
  • JM
    Jennifer Morrell
    Nov 14, 2025
    1.0
    It's been over a year now that mail delivery and service, in the River Rock area, has been inconsistent to nonexistent on certain routes. The reason, no carriers, is becoming more of an excuse. And apparently the new carriers they do get don't know what they're doing! I haven't received mail in over a week so I went to the post office to retrieve it. My roommate is moving out shortly and put in a request for her mail to be forwarded. Well, the carrier ignored the fact that two individuals reside here and decided to just forward all the mail, regardless of the name on the forwarding request. So the manager said, "we don't have your mail. It will go to Billings, your name won't be recognized at the forwarded address and eventually it will get back to Belgrade." The impression I got from her was like "oh well". I said, I'm here to help, what can I do to help YOU get MY mail to me on a consistent basis. She said, "nothing. There's nothing you can do." So, if you've had similar situations just take a deep breath and remember there's worse things in life than the incompetence of the Belgrade Post Office.
  • JA
    Jett Amsden
    Oct 22, 2025
    1.0
    DO NOT go here for your passport, the guy is genuinely so rude. We had things filled out correctly and he still barated us for no reason. There was a conditional part of the form, which did not apply to us, but we were still scolded about it.
  • KD
    Kendall Drexler
    Oct 20, 2025
    1.0
    If I could give this place zero stars, I would. The Belgrade USPS is occupied by the rudest people, especially the older bald gentleman. Inconvenienced by every person that walks into the building, unfriendly, and overly aggressive when speaking to you. Avoid at all cost.
  • LG
    l grippin
    Oct 14, 2025
    5.0
    Friendly staff. Less busy than Bozeman's Baxter road location.
  • SS
    Steve Smith
    Sep 22, 2025
    1.0
    Don’t drop off cards with cash inside. They will never reach their destination. I am 0 for 2 sending birthday cards to grandkids.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.