United States Postal Service

1.9
13 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 501 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
501 N Main St, Water Valley, MS
38965, United States

Hours

Reviews

1.9
13 reviews
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  • MF
    Melissa Ferguson
    Aug 5, 2025
    1.0
    The lady was very rude and did not want to help me and I ended up paying way more than I should have nor could i even afford what she did and she just tells me oh well nothing I can do when there was!! She could've told me there was a cheaper option and when I figured out on my own there was a cheaper option she laughs and said I should've paid attention to the cost on the screen when I did and even said that was too much but she just kept on going. I will go to oxford just to avoid coming in here. Get nicer people working for you and I might reconsider as this isn't the first time I've been treated poorly here.
  • NS
    Nicole Swanner
    Aug 27, 2024
    1.0
    This has got to be the worst mail service in Mississippi. They don't deliver half your mail, your packages get left in the rain, some of our packages have been stolen or lost.
  • SR
    Sharia Ramsey
    Jun 27, 2024
    1.0
    I've been expecting some very important mail for over a month now. When I called to see if my parcel of mail has been mailed out they said I should have received it by now then I have to get it reissued and I still haven't received the mail and they said it should have been here already and now I have to go to the post office because when I called the number listed it gives me an automated service and I can't talk to someone who is local in the office. This is absolutely ridiculous this is people's mail it is important for us to be able to get our mail in a timely fashion there should be no excuse for this type of work ethic. Absolutely unacceptable!
  • JI
    John Lucus III
    Jan 24, 2024
    1.0
    Failed to deliver a package multiple times because of 'weather delays.' Had other usps mail come in on those 'delayed' days, and when I showed up to pick my package up they acted like they couldnt find it or get it despite it being scanned multiple times for delivery. They choose to argue with you and make excuses instead of helping you.
  • WJ
    Will Johnson
    Oct 10, 2018
    1.0
    I ship a lot of packages and print my own shipping labels, but the carrier never scans my packages when he/she picks them up. If it gets lost before it gets scanned, the insurance doesn't pay, because it was never scanned. This is a real headache, especially for international shipments. Sometimes I take packages to the post office, but they won't scan them there either. One time I asked the clerk to scan my package and give me a receipt and she said "we were told not to do that." It's funny, because I don't have any problem getting a receipt at Oxford. Also, my mail never gets held when I'm out of town. I fill out the forms and hand deliver them to the clerk. I always have a box full of mail before the resume date. One time I put a note in the mailbox that said "hold my mail" and they just piled the mail on top of it. Pure laziness!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.