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Brand Certified

United States Postal Service

2.5
(127 reviews)

Business Details

7550 Airways Blvd, Southaven, MS
38671, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7550 Airways Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7550 Airways Blvd, Southaven, MS
38671, United States

Hours

Reviews

2.5
127 reviews
5 stars
37
4 stars
5
3 stars
7
2 stars
9
1 star
69

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package deliveries, including misdelivered items, packages being marked as delivered but not received, and delays in transit.

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were described as rude or unresponsive.

Long Wait Times

Many customers expressed frustration with long wait times at the post office, often having to wait over 30 minutes to be served.

Internal Theft Concerns

Several reviews raised serious concerns about potential internal theft, with customers reporting missing mail and packages.

Staffing Issues

Customers noted that the post office often appears understaffed, leading to slow service and long lines.
  • LC
    Lynn Cansler
    6 days ago
    5.0
    Phillis always has a smile and a kind word.
  • EP
    eddie pearce
    Jan 31, 2026
    3.0
    People in the actual building fine, my regular carrier for Nathan Sawyer is Fantastic He does everything correct, including scanning packages he picks up. Other drivers BAD. They will grab up packages, NEVER scan them and then do not always turn them in on same day
  • LL
    laura luckey
    Jan 30, 2026
    1.0
    Never get any of my packages delivered to me they are put in front of someone else door or in someone else mailbox and ive complained many times and this place doesnt care so I just keep losing money because they wont hold their mail carriers accountable
  • MM
    Miles Milk
    Jan 27, 2026
    1.0
    I was calling to ask something and nobody even answered
  • KB
    Kelsie Butler
    Nov 23, 2025
    1.0
    Every single time I order something from Amazon and its being shipped through USPS I just shake my head and wait until I can request a refund from Amazon. I have at least 6 packages that have not been delivered because "the carrier cannot access the driveway" even with my bolded instructions to leave in the mailbox or at my gate.. the same place every other delivery service has no issue finding. Im not sure if its just laziness or they simply dont care. I typically do not complain and I especially understand delays around the holidays but this has happened so many times (not around the holidays included) that I am starting to really get frustrated. Its also a pain trying to get in touch with someone that can help me and their response is usually "sorry but there is nothing I can do".

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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