United States Postal Service

1.6
201 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 401 McElroy Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
401 McElroy Dr, Oxford, MS
38655, United States

Hours

Reviews

1.6
201 reviews
5 stars
22
4 stars
6
3 stars
6
2 stars
5
1 star
162

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning a lack of professionalism and poor communication.

Long Wait Times

Consistent complaints about excessively long wait times, often exceeding 30 minutes, due to understaffing and inefficiency.

Package Issues

Numerous reviews highlighted problems with lost or misdelivered packages, with customers expressing frustration over the handling of their mail.

Cleanliness and Organization

Customers noted that the post office was often dirty and disorganized, contributing to a negative experience.

Management Problems

Reviews indicated a lack of effective management, with calls for better oversight and staffing to improve service quality.
  • JA
    Jeremee Alexander
    Dec 30, 2025
    5.0
    Today, I had two appointments related to Passport Services. This review is solely for Jekiya and does not pertain to the two other individuals I interacted with this morning. These individuals were unfriendly and made us feel like an inconvenience. In contrast, Jekiya was exceptional. She was exceptionally pleasant, kind, and efficient in assisting us with our appointments. We will only seek her services for passport-related matters in the future. Jekiya - Thank you for your exceptional service this afternoon. While my experience with the Oxford USPS and mail delivery has been less than satisfactory, your professionalism and friendly approach made a difference. Keep being YOU!
  • FF
    Foxygirl101
    Dec 24, 2025
    1.0
    everyone in there is rude and have attitudes like they hate their jobs, i told them STANDARD SHIPPING and they completely ignored me and did the most expensive plus insurance. how incompetent can these workers be lol
  • AM
    ayato mewo
    Oct 22, 2025
    1.0
    The white big red shirt male with a smug smile said my package was not important because I didn’t tape it and gave me ATTUIDE just cause I forgot to tape it, and I pointed out the tape and he ignored it and refuse to take my service.PLACE IS BAD, SLOW PACING AND HORRIBLE WITH ATTUIDE.
  • MB
    Madeline Bailey
    Oct 21, 2025
    1.0
    they demanded my birth certificate for my passport and took it. 8 months later and I still HAVE NOT received my original birth certificate. literally gone forever so thanks guys!!!!!!!!!!!!
  • BW
    Brian Wilkins
    Oct 17, 2025
    1.0
    It is so dirty, i don't think they ever clean. People working there are lazy. They don't mind keeping the lines long. They will stand around and open other lines. Stereotypical government employees.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.