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Visit your local Post Office™ at 8850 Midsouth Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly from a specific employee named Gwendolyn, leading to a negative customer experience.
Mail Delivery Issues
Customers reported frequent problems with mail delivery, including lost packages, misdelivered mail, and delays, contributing to a lack of trust in the postal service.
Staff Attitude
Many customers expressed frustration over the dismissive and condescending attitudes of employees, which negatively impacted their overall experience.
Passport Services
The passport processing service received mixed reviews, with some customers praising helpful staff while others reported rude interactions and misinformation.
Operational Efficiency
Customers noted long wait times and inefficiencies in service, including staff not being available during posted hours and inadequate staffing during busy periods.
KK
KG
Nov 12, 2025
1.0
My package was showing up as ready for pickup at this location but it was Veterans day and they were closed. I go online to have it redelivered to my address the next day. Its now showing delivered in/at a mailbox but not my address or my mailbox.
TG
Todd Griffin
Oct 28, 2025
1.0
The letter carriers are absolutely incompetent and cannot deliver mail without mixing every ones up with others. Completely lost. Complaining does no good
CN
Cyndee Nguyen
Oct 21, 2025
5.0
We got our passport done with Linda and she was so nice and so helpful! The process was a breeze and she took great pictures of my daughter's. This is the place to go to for great service and a helpful atmosphere.
MN
Mollee N/A
Oct 17, 2025
1.0
The employees talk terribly about you before you've even walked away from the counter
SH
Sergio Huerta
Aug 13, 2025
1.0
Terrible customer service in specific this one older lady she’s rude to customers and kept trying to yell at me when I was talking to her in general really really bad customer service I will never got there back again
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service on 8850 Midsouth Dr?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours may be available.
What are the operating hours of this USPS location?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 12:30 PM, and closed on Sundays.
Can I rent a PO Box online for this USPS location?
Yes, you can search and reserve PO Boxes online at the USPS website, then complete the setup in person.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, hours may vary. Check directly with this Post Office for specifics.
What is the cost of getting a passport photo at the USPS on Midsouth Dr?
The fee for a passport photo is $15 at USPS locations.
How can I get to the United States Postal Service using nearby landmarks?
You can find this USPS near the Olive Branch Passport Office and Dollar General, which may help guide you to the location.
What nearby dining options are available for visitors to the USPS on Midsouth Dr?
Nearby restaurants include Rayfords All-N-1 Hot Wings and Sultan Mediterranean Grill, great for grabbing a meal before or after your visit.
Are there nearby services where I can transfer money close to this Post Office?
Yes, Western Union is nearby for money transfer services, which can be convenient alongside USPS money order services.